Comer Group and NLBP

AliceBanned

KeithP wrote: »

Ignore PCS. They are nothing more than debt collectors.

Post #4 of the NEWBIES thread describes how to deal with debt collectors letters.

OK thanks Keith. They have deliberately made this confusing..unclear whether I should appeal to PCS. Will have a look again at the thread!!

KeithP

Parking Collection Services is a trading name of Debt Recovery Plus Ltd.

AliceBanned

Ridiculous..Harassment then as the appeal hasn't even been decided..

AliceBanned

Not to mention GDPR.. my details shouldn't have been passed on.

KeithP

AliceBanned wrote: »

Not to mention GDPR.. my details shouldn't have been passed on.

Yes, don't mention GDPR.

There is nothing in GDPRs that stop a PPC passing your details to their agent for debt recovery purposes.


You could, indeed should, report to the BPA that SaS has passed the matter on to a debt collector before your appeal has been determined.

As beamerguy said earlier this afternoon:

beamerguy wrote: »

Complain to Steve Clark of the BPA

steve.c@britishparking.co.uk

He needs to keep his members under control

Point out this paragraph in the BPA's CoP:

22.6 When you receive a appeal about the issue of a parking charge, you must stop work on processing the charge immediately.

Redx

no reason why the KEEPER cannot appeal this to PCS, the main point is not to pass on the drivers details and not infer who was driving

but a BPA AOS complaint may help, because any rejection should include a popla code but PCS may be doing the back office work on behalf of SaS (which does happen)

so use the blue text template and appeal as keeper to PCS, if that is what they say

but DO NOT reveal who was driving and ignore the requests for drivers details

the idea is to get the POPLA code, no matter how long it takes, and no matter how confusing they make it


yes you can complain to the M.A. of the site or the landowner, or both, but you wont get to see any contract as they will say it is commercially sensitive and wont produce it, certainly not until court anyway (if that happened)

and GDPR is a dead duck for you at this time

plus the BEAVIS case wiped out your argument about the charge being excessive, that Supreme Court judgment was 2.3 years ago now !

concentrate on the possible, not the impossible

AliceBanned

Thanks Keith and Redx.


The reason the car was parked there was because of a recent change of contract - previously it was ok to park there..I don't think the signage was clear enough about this (those specific spaces and the change) but I doubt the contract included enforcement for those spaces, though it may do.


The photo of my car parked there shows no other cars on the entire floor - so from this point of view I would say the charge is excessive as the cost would have been only £5 for the day and there was hardly a loss of income or lack of space for other cars.


But I hear what you are saying - I won't focus on the excessive charge.

Coupon-mad

DO NOT ignore the PCS NTK.

It is the Notice to Keeper, as the NEWBIES thread tells you, not a debt collector letter.

I hope you didn't hand over driver's details when SAS emailed you?

AliceBanned

Oh thanks Coupon Mad. Not helpful that it is unclear what the letter is! No I haven't said who the driver is on any correspondence.

Redx

when the new Code Of Practice comes in we hope that the paperwork side will become very clear, and the signs etc as well, the Lords are debating it tomorrow, so hopefully some of the issues will disappear, not that it will help you with this one

but as CM mentions above ,treat this PCS letter as the NTK and appeal it as KEEPER, regardless of what has gone on

the idea is to get a popla code , EVENTUALLY