The Top Easy Access Savings Discussion Area

soulsaver

Swipe said:

soulsaver said:

Santander Esaver blocked transfers:

I eventually got through. CS guy dealing with my block says this happens on new accounts & usually gets cleared (by their IT) in 24-48 hours.

It could be a fob off, but if you're not desperate, give it a day or two & you may save yourself a long and boring wait on the phone.

Sounds like a fob off. I opened my esaver account yesterday and this morning set up a new payee as a test and sent £1 to my HSBC account without any errors

So did I. One out of 3 working. It's the 'it'll put itself right ..' that may be the fob off. I'll know though 'cos if mine works and t'OH doesn't ... I may leave it like that... ha ha

Sea_Shell

I would have also thought that no AML checks would be required if all funding of the account has come via an existing 123 account, rather than external?

Are the blocking issues, reported so far, from funds that have come directly in  from a non Santander account?

soulsaver

Sea_Shell said:

I would have also thought that no AML checks would be required if all funding of the account has come via an existing 123 account, rather than external?

Are the blocking issues, reported so far, from funds that have come directly in  from a non Santander account?

No mine via my main Santander 123lite; CBA to set up new payee. 

financialbliss

Disappointing discussion with Santander security. Third attempt and answered after 1h 15m. 

He had no idea why the account was blocked, if or if not it would unblock automatically. Was told to wait for a few days in case a letter arrives and if still having issues, call back. Was apologetic that he couldn't resove my issue though. Let's see if it does auto-unblock overnight. Had funded from Club Lloyds if that helps, plus it's a joint account.

Bridlington1

financialbliss said:

Disappointing discussion with Santander security. Third attempt and answered after 1h 15m. 

He had no idea why the account was blocked, if or if not it would unblock automatically. Was told to wait for a few days in case a letter arrives and if still having issues, call back. Was apologetic that he couldn't resove my issue though. Let's see if it does auto-unblock overnight. Had funded from Club Lloyds if that helps, plus it's a joint account.

I can imagine Santander security will be very busy at the moment. As they have just launched a market leading account, a heck of a lot of people who only use Santander for the DDs cashback and the occasional regular saver will be suddenly transferring large amounts of money into their accounts.

phillw

Bridlington1 said:
I can imagine Santander security will be very busy at the moment. As they have just launched a market leading account, a heck of a lot of people who only use Santander for the DDs cashback and the occasional regular saver will be suddenly transferring large amounts of money into their accounts.

I phoned santander to close my 2.5% regular saver, so I could get the interest early & the agent said that 90% of calls today have been about the eSaver. Closed my 2.5% TSB regular saver too as they won't let you upgrade to the new 3% regular saver (though I figure 3% is going to be a low interest rate soon).

I wonder how Al Rayan have faired.

chris_the_bee

financialbliss said:

clivep said:

financialbliss said:

On hold to Santander now. There's a block on my eSaver preventing me withdrawing funds.

What error do you get? When I try to set up a new payment it says "Account not available, select another".

It allowed funding from my Santander current account and via external a/c but withdrawals not working. A new payment from current a/c works fine.

This is via online banking, I don't use the app.

I get this via the website.

Are you sure they didn't email you a "Change of Details" form to complete & return with ID. Happened to my wife on our joint application. It was attached to the "Your Application is Complete " email with your account details.

thedude1234

phillw said:

Bridlington1 said:
I can imagine Santander security will be very busy at the moment. As they have just launched a market leading account, a heck of a lot of people who only use Santander for the DDs cashback and the occasional regular saver will be suddenly transferring large amounts of money into their accounts.

I phoned santander to close my 2.5% regular saver, so I could get the interest early & the agent said that 90% of calls today have been about the eSaver. Closed my 2.5% TSB regular saver too as they won't let you upgrade to the new 3% regular saver (though I figure 3% is going to be a low interest rate soon).

I wonder how Al Rayan have faired.

I received my Al Rayan welcome pack today after opening the account last week. Not sure if I should sign and send the form back or not. I've left a pound in the account but I think the minimum is 5k so not sure if it will get closed? Definitely sticking with Santander as the current market leader.

SuzzleBumpkin

ASL1 said:

Just re-read the email from Al Rayan when I first opened the account online it says:

What happens next?

We will send you a welcome letter in the post; please sign and return any documents contained within it.

I think it must mainly be for a signature specimen.

It’s just to confirm all your application details are correct. There’s also a welcome pack. It’s also a security check that you’re at the address you’ve given. 

2010

I noticed it says eSaver Limited Edition (Issue 1).
Issue one expires (if not sold out before) on 1st Nov., handy for the next BoE meeting on 3rd Nov.

I`m assuming then we`ll having issue 2 paying a higher rate.
Do santander automatically increase previous issue`s rates to the new higher one.
Or will everyone have to open yet another account and transfer to it.