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Wheres_My_Cashback

Once again Chase having one of it's many IT problems. All card payments being declined for the past hour.

Lynsey89

Can anyone tell me where I can find my reference number for Gatehouse.
on my email from them it just says ‘generated at the end of your online application’ but I didn’t make a note of it as i assumed it would be in the email.

MiserlyMartin

Wheres_My_Cashback said:

Once again Chase having one of it's many IT problems. All card payments being declined for the past hour.

Yes I had that problem too. Was setting up a new account and ready to move money out of chase savings. Couldn't make my initial deposit, anyone might suggest it was crashing under the weight of withdrawals

MiserlyMartin

Nick_C said:

MiserlyMartin said:

Well I'l close my current account as well then. Stick it to them (after the 1% cashback runs out)

If you ever buy anything outside of the UK, presumably you have other cards which give you a perfect exchange rate on foreign currency transactions.

And I presume you never need cash from an ATM in the US.

I do have the clarity card and the santander zero card. Yeah but I'll give you that it's good for worldwide cash withdrawals. I did used to go to the USA a lot but I wouldn't go there now, gone right off it, since covid. That goes for Canada, NZ  & Oz too.

BigBlueSky

Lynsey89 said:

Can anyone tell me where I can find my reference number for Gatehouse.
on my email from them it just says ‘generated at the end of your online application’ but I didn’t make a note of it as i assumed it would be in the email.

Are you wanting your reference number in order to make your initial deposit ?

If so, when you have logged in, you can view the account details for your deposit, but it will also show to use your account number as the reference (instead of the reference number)

infoadict

BigBlueSky said:

Lynsey89 said:

Can anyone tell me where I can find my reference number for Gatehouse.
on my email from them it just says ‘generated at the end of your online application’ but I didn’t make a note of it as i assumed it would be in the email.

Are you wanting your reference number in order to make your initial deposit ?

If so, when you have logged in, you can view the account details for your deposit, but it will also show to use your account number as the reference (instead of the reference number)

Now I'm confused.

I took a screenshot of my application and it gives me my Account Reference Number - as 95.......(9 digits). Further down it tells you how to make a deposit from your bank using their account sort code and account number and this reference number followed by surname.

But when I login to my account as you suggest it gives my Account Number as EAA66..........+ first 3  letters of my surname.

Which of the two do I use to set up from my bank?

EDIT - Sorry - why should I ask you when I should simply have asked Gateway.

They say both are fine, so it doesn't matter.

Also asked if a test payment below £1,000 would be accepted, but it won't and will be rejected. But you will receive an email telling you this, so you will know the account has been set up correctly.

isasmurf

Cynergy now 1.85%. I think this is an increase to the underlying rate as it is still Issue 53

AndyTh_2

I've just fast track applied to it and it's open (I didn't have a Issue 53 before because other banks/BS had better rates), but it wont tell me the issue until tomorrow, by which point if it was an error on the product page, will be updated anyway.

Someone I know has the issue 53, which still says the 1.6% rate, but if the increase was definitely on issue 53 that could still be reflected tomorrow.

UncleK

I had an issue 53 with the old rate and now moved to the new one. Ho hum

AndyTh_2

whatleytom87 said:

AndyTh_2 said:

I've just fast track applied to it and it's open (I didn't have a Issue 53 before
because other banks/BS had better rates), but it wont tell me the issue until tomorrow, by which point if it was an error on the product page, will be updated anyway.

Someone I know has the issue 53, which still says the 1.6% rate, but if the increase was definitely on issue 53 that could still be reflected tomorrow.

No error, this is an increase to the rate specifically for Issue 53 to 1.85%. Will remain on sale for a while yet. If it says the 1.60% rate it will reflect later this evening/tomorrow with a communication to follow. 

if you have more information than the public product page, fair enough. Just I've seen similar errors on the product page before (e.g. when the url wasn't updated to the new issue number once)