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  • tg99 said:
    Aidanmc said:
    Did everyone who requested Shawbrook to move their account to issue 29 receive a response?
    Sent request twice since monday and haven't got back to me. I can't see how i can open a new account myself as an existing customer?
    I received a response - and the transfer to issue 29 was actioned - within one working day.
    Yes they responded to me within 2 days, messaged them over last weekend. Suspect they are just working through/actioning a lot of requests so maybe a backlog?
  • Has anybody received formal or email notification from VM regarding the rate change yet .. very strange given it starts on Tuesday?

    Marcus still silent on any increase rate - maybe they will wait to see the size of outflow as other institutions increase rates ..
  • 10_66
    10_66 Posts: 3,462 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Has anybody received formal or email notification from VM regarding the rate change yet ...

    Nope, nothing received.

  • Daliah
    Daliah Posts: 3,792 Forumite
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    Has anybody received formal or email notification from VM regarding the rate change yet .. very strange given it starts on Tuesday?
     
    For an increase, they don't have to tell you personally before they make it, and not very quickly afterwards, either.








    From their general savings T&Cs:


  • Thanks @Daliah but not really my point
  • RG2015
    RG2015 Posts: 6,061 Forumite
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    Thanks @Daliah but not really my point
    Excuse my confusion, but what is your point then?

    Dahlia has taken the time to give you what appears to be an excellent answer.

    I haven't received any personal notification and as yet the VM site is still quoting 0.35%. This is a poor show, but I am quite happy that I will be getting a rate more than 33% higher than the next best on the market.

    As regards Marcus, I can see them increasing their rate soon but I doubt it would be anywhere near 1.00%
  • @Rg2625 I guess “formal or email” were the important words .. I can read t&cs myself on whether there is a requirement ..
  • You were hoping for a good news email! Perhaps they are worried about the stampede to put money in their savings accounts
    "Look after your pennies and your pounds will look after themselves"
  • RG2015
    RG2015 Posts: 6,061 Forumite
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    @Rg2625 I guess “formal or email” were the important words .. I can read t&cs myself on whether there is a requirement ..
    Okay. Fair point.
  • Daliah
    Daliah Posts: 3,792 Forumite
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    edited 26 February 2022 at 2:00PM
    @Rg2625 I guess “formal or email” were the important words .. I can read t&cs myself on whether there is a requirement ..
    You seem to find it "very strange" [sic] that you haven't received an email even though the T&Cs tell you that you might  not get any personal notification before the increase happens. So what is your question?
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