The Top Easy Access Savings Discussion Area

typistretired

I have to contact twice in secure messages. I noticed they had read one but not actioned so sent second another pointing out they had read my message but no responses the next I received an email saying there was a secure message waiting for me which confirmed they had moved my account

tg99

Aidanmc said:

Did everyone who requested Shawbrook to move their account to issue 29 receive a response?

Sent request twice since monday and haven't got back to me. I can't see how i can open a new account myself as an existing customer?

I received a response - and the transfer to issue 29 was actioned - within one working day.

Deanbrid

tg99 said:

Aidanmc said:

Did everyone who requested Shawbrook to move their account to issue 29 receive a response?

Sent request twice since monday and haven't got back to me. I can't see how i can open a new account myself as an existing customer?

I received a response - and the transfer to issue 29 was actioned - within one working day.

Yes they responded to me within 2 days, messaged them over last weekend. Suspect they are just working through/actioning a lot of requests so maybe a backlog?

milton1970

Has anybody received formal or email notification from VM regarding the rate change yet .. very strange given it starts on Tuesday?

Marcus still silent on any increase rate - maybe they will wait to see the size of outflow as other institutions increase rates ..

10_66

milton1970 said:

Has anybody received formal or email notification from VM regarding the rate change yet ...

Nope, nothing received.

Daliah

milton1970 said:

Has anybody received formal or email notification from VM regarding the rate change yet .. very strange given it starts on Tuesday?
 

For an increase, they don't have to tell you personally before they make it, and not very quickly afterwards, either.








From their general savings T&Cs:

milton1970

Thanks @Daliah but not really my point

RG2015

milton1970 said:

Thanks @Daliah but not really my point

Excuse my confusion, but what is your point then?

Dahlia has taken the time to give you what appears to be an excellent answer.

I haven't received any personal notification and as yet the VM site is still quoting 0.35%. This is a poor show, but I am quite happy that I will be getting a rate more than 33% higher than the next best on the market.

As regards Marcus, I can see them increasing their rate soon but I doubt it would be anywhere near 1.00%

milton1970

@Rg2625 I guess “formal or email” were the important words .. I can read t&cs myself on whether there is a requirement ..

typistretired

You were hoping for a good news email! Perhaps they are worried about the stampede to put money in their savings accounts