The Top Easy Access Savings Discussion Area

I-LOV-MONEY

Looking at their website http://www.postoffice.co.uk/finance/savings-investments/reward-saver/faqs#69400294 it says it takes 4 days for their clearing process, and that is paying in at a PO branch. No reference to Faster Payments from another bank account, only by post !!

rpip

I have a HiSave account and my password expired becase I hadnt visited the site for x months. No one told me and you cant rectify online unless you have ALREADY registered a mobile telephone. So I have written letters which they ignore. When I phone we have servere difficulties in comprehension and their call ref # is meaningless when you phone again. AFTER opening the account they changed the terms. On maturity they will not transfer money to my current a/c unless I remember to ask, but they have changed the transfer account to one of theirs. This pays almost no interest! They USED to pay a good fixed rate for HiSave. For the last few years others pay more - see MSE listings!!

They set out to make communication (and use of website) as difficult as posible. I have told them 'this cant be by accident! Cant wait to finish with ICICI

I-LOV-MONEY

I have a HiSave account. I only have a few quid in there, just in case their interest rates do get better and then I wouldn't have the bother of opening up a new account. (I previously had a fixed interest account but that has matured).

When I lost my password, they took my details and sent me a replacement password by post.

If you speak slowly and listen carefully there is communication!

ic451uk

Santander have today launched their eSaver Issue 5, paying 3.2% from a minimum deposit of £1. Few strings (other than the now usual drop to a ridiculously small interest rate after 12 months). Details here http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=-1%27&cid=1237848019094&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateW2

IC

Littleweedj

Am slightly worried about the online security for the Post Office Account compared to other online accounts.

With the Coventry you are also provided with a grid of letters and numbers and asked for three different combinations each time. With Santander, for each external withdrawal (not on your usual payments list), you are also sent a One Time Passcode to your mobile phone but with Post Office you only have your ID number, date of birth then three numbers from the pin. Dont think this is advanced enough compared to the others.

I-LOV-MONEY

Personally I think that any system is only as good as anybody monitoring your PC. Your PIN number can presumably be anything from 0000 to 9999 (with some obvious exceptions). The chances of me stumbling across the correct number are very remote, particularly as you never put your full number into the system. Normally if you fail to put the correct login details after three attempts it locks you out.

Leave me your details and I will check how secure it is !!!!!!!

heloid

ic451uk wrote: »

Santander have today launched their eSaver Issue 5, paying 3.2% from a minimum deposit of £1. Few strings (other than the now usual drop to a ridiculously small interest rate after 12 months). Details here http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=-1%27&cid=1237848019094&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateW2

IC

Does anyone know if an account opened at the end of last month at 3% will get bumped up to this rate automatically?

KTF

Edit: At the bottom of the product details it says:

Rates are subject to availability variable, effective from 9th June 2012 and apply to;

• existing eSaver (Issue 5) accounts;
  
• new eSaver (Issue 5) accounts.

From: http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1237848019094&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateW2

On my existing account that I opened in March it says "The detailed product name for this account is ESAVER (ISSUE 5) MONTHLY." so it looks like it will get the new rate.

Littleweedj

Don't think so: you would have to open up the new account paying 3.2% then transfer the funds from your previous account.

That's what I did and encountered no problems.

KTF

I sent them a secure message to ask so will see what they come back with.