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Comments

  • Doctor_Who
    Doctor_Who Posts: 917 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    gt94sss2 said:
    gt94sss2 said:
    alternate said:
    are al rayan getting worse?  I just missed the Friday cutoff time and I know they shut weekends by still waiting on the withdrawl to hit my bank.
    My only problem with them is how slow they are to answer messages sent to them via the app..
    Definitely agree with that! Whilst a recent query (obtaining a certificate of profit) was resolved, it took over a week for them to answer!
    Ironically, the same query I am awaiting a response too (now one week and counting)
    I asked for the CoP on the 7 April, they responded on the 18 April and asked me to confirm my email so they could send out the CoP when ready. On 11 May they confirmed the CoP had been sent.
    Did you email or phone them? Do you happen to know whether I'll need to get a CoP from Gatehouse as well for my tax return?
    I used the messaging option in the Al Rayan app. I downloaded my profit statement from the Gatehouse online banking portal. If you had profit from Gatehouse you'll need to declare this in your tax return.
    'Compound interest is the eighth wonder of the world. He who understands it, earns it; he who doesn’t, pays it' - Albert Einstein.
  • Malchester
    Malchester Posts: 1,024 Forumite
    Eighth Anniversary 500 Posts Photogenic Name Dropper
    lcooper said:

    Nice one! Better than Coventry 4 Access Saver, IMO. Albeit a tad slow with withdrawals, and min deposit and withdrawal amount, as well as min operating balance, is £1,000. 

    Your funds will be received the next working day if the withdrawal request is received before 4:30pm. If your withdrawal request is received after 4:30pm or on a non working day, your request will be processed the next working day and your funds may not be received until the second working day.

    I already have a Fixed Term account with them, so opening the EA account took just seconds. They are not part of CoP, so I just sent a small test payment, which was received nearly instantly - and which resulted in a bit of a telling off .....




    Me too. Have fixed rate account with them so opened this account effortlessly. Haven't funded yet 
  • friolento
    friolento Posts: 2,744 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    @lcooper Have you found DF Capital ok to deal with?
    Before the EA, I only had a Fixed Term account with them which is several months from maturity, and they are not my only savings bank. Thus I have had limited exposure to them. Quite happy with what I have seen so far - only thing I miss is a DF Capital app.

  • inkydolphin
    inkydolphin Posts: 220 Forumite
    Seventh Anniversary 100 Posts Photogenic Name Dropper
    lcooper said:
    @lcooper Have you found DF Capital ok to deal with?
    Before the EA, I only had a Fixed Term account with them which is several months from maturity, and they are not my only savings bank. Thus I have had limited exposure to them. Quite happy with what I have seen so far - only thing I miss is a DF Capital app.

    Thanks. I'm new to going off the beaten track so all feedback appreciated! 🙂
  • mebu60
    mebu60 Posts: 1,742 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Cynergy EA account holders:
    has anyone received an email today regarding a secure message?
    Am away until the end of the month, no ability to access, rather hopeful it's a generic message!
    Clearly not about increased rate!
    Thanks.
  • PixelPound
    PixelPound Posts: 3,071 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    mebu60 said:
    Cynergy EA account holders:
    has anyone received an email today regarding a secure message?
    Am away until the end of the month, no ability to access, rather hopeful it's a generic message!
    Clearly not about increased rate!
    Thanks.
    no message
  • VNX
    VNX Posts: 461 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    lcooper said:

    Nice one! Better than Coventry 4 Access Saver, IMO. Albeit a tad slow with withdrawals, and min deposit and withdrawal amount, as well as min operating balance, is £1,000. 

    Your funds will be received the next working day if the withdrawal request is received before 4:30pm. If your withdrawal request is received after 4:30pm or on a non working day, your request will be processed the next working day and your funds may not be received until the second working day.

    I already have a Fixed Term account with them, so opening the EA account took just seconds. They are not part of CoP, so I just sent a small test payment, which was received nearly instantly - and which resulted in a bit of a telling off .....




    @lcooper Have you found DF Capital ok to deal with?
    I have two bonds with DF and have used their customer services, can’t fault them
  • Malchester
    Malchester Posts: 1,024 Forumite
    Eighth Anniversary 500 Posts Photogenic Name Dropper
    VNX said:
    lcooper said:

    Nice one! Better than Coventry 4 Access Saver, IMO. Albeit a tad slow with withdrawals, and min deposit and withdrawal amount, as well as min operating balance, is £1,000. 

    Your funds will be received the next working day if the withdrawal request is received before 4:30pm. If your withdrawal request is received after 4:30pm or on a non working day, your request will be processed the next working day and your funds may not be received until the second working day.

    I already have a Fixed Term account with them, so opening the EA account took just seconds. They are not part of CoP, so I just sent a small test payment, which was received nearly instantly - and which resulted in a bit of a telling off .....




    @lcooper Have you found DF Capital ok to deal with?
    I have two bonds with DF and have used their customer services, can’t fault them
    Have a fixed rate bond with DF and have just opened the new access saver and have found their customer services and online offering very good. Would recommend.
  • jaypers
    jaypers Posts: 1,113 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Can you have interest paid away into an external account each month with DF?
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