The Top Easy Access Savings Discussion Area

jaceyboy

Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?

n3ophyte

Having just opened the new Newcastle BS Easy Access Tracker I noticed this caveat in the account details.

If you have selected to fund your initial application online this will take a minimum of 7 working days from account opening but could take longer if you have chosen to fund at a future date

Not so great for those of us used to instant app based transfers

Section62

jaceyboy said:

Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?

I've just had the same, as a new customer to Newcastle.  Not sure the interest rate makes it worthwhile geting certified copies of documents and posting them in snail mail... especially if they are going to apply an application/deposit cutoff before I can get the documents to them.

Getting bad vibes about this account.

refluxer

n3ophyte said:

Having just opened the new Newcastle BS Easy Access Tracker I noticed this caveat in the account details.

If you have selected to fund your initial application online this will take a minimum of 7 working days from account opening but could take longer if you have chosen to fund at a future date

Not so great for those of us used to instant app based transfers

I would be curious to know what the justification would be for an electronic payment to take more time to be processed than a cheque. With the way things have been going recently, this rate will be beaten in less time than that anyway !

Mr._H_2

jaceyboy said:

Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?

Me too, which is odd because I'm usually easily verified electronically. One would imagine that if there were a means to provide the documentation electronically, they would provide those details in the application confirmation email. However, the only method provided is to post physical copies to them (how quaint!)

jaceyboy

Section62 said:

jaceyboy said:

Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?

I've just had the same, as a new customer to Newcastle.  Not sure the interest rate makes it worthwhile geting certified copies of documents and posting them in snail mail... especially if they are going to apply an application/deposit cutoff before I can get the documents to them.

Getting bad vibes about this account.

Thinking the same thing, I have emailed them to ask if they accept it electronically, if they dont I shant bother carrying on

Mr._H_2

jaceyboy said:

Section62 said:

jaceyboy said:

Just applied but they are asking for additional proof of identity, has anyone managed to do this electronically rather than postal?

I've just had the same, as a new customer to Newcastle.  Not sure the interest rate makes it worthwhile geting certified copies of documents and posting them in snail mail... especially if they are going to apply an application/deposit cutoff before I can get the documents to them.

Getting bad vibes about this account.

Thinking the same thing, I have emailed them to ask if they accept it electronically, if they dont I shant bother carrying on

I just spoke to them on the phone, as the guideline pdf for proof of identity wasn't entirely clear:

Your documents do NOT have to be certified, so that make the process considerably less painful.

Mr._H_2

refluxer said:

n3ophyte said:

Having just opened the new Newcastle BS Easy Access Tracker I noticed this caveat in the account details.

If you have selected to fund your initial application online this will take a minimum of 7 working days from account opening but could take longer if you have chosen to fund at a future date

Not so great for those of us used to instant app based transfers

I would be curious to know what the justification would be for an electronic payment to take more time to be processed than a cheque. With the way things have been going recently, this rate will be beaten in less time than that anyway !

7 days is only for the initial deposit. Seems that perhaps account opening is a two-step process and you only get your own sort code and account number after your initial deposit has been successful.

pecunianonolet

Same, here, asked for proof of identity and residency. If they accept a photo of my passport and a council tax bill I can send by email, fine, if not I won't bother. 

ForumUser7

Mr._H_2 said:

refluxer said:

n3ophyte said:

Having just opened the new Newcastle BS Easy Access Tracker I noticed this caveat in the account details.

If you have selected to fund your initial application online this will take a minimum of 7 working days from account opening but could take longer if you have chosen to fund at a future date

Not so great for those of us used to instant app based transfers

I would be curious to know what the justification would be for an electronic payment to take more time to be processed than a cheque. With the way things have been going recently, this rate will be beaten in less time than that anyway !

7 days is only for the initial deposit. Seems that perhaps account opening is a two-step process and you only get your own sort code and account number after your initial deposit has been successful.

Sort code and account number seem to be the same for all accounts. Reference is different

Please use the following details to fund your Newcastle Building Society account:

• Sort code: 23-59-54
• Bank Account number: (Removed by Forum Team)
• Reference: Your full individual Newcastle Building Society account or reference number (For example ABC 1234567 XYZ, failure to quote your full account number may result in the payment being returned.)

https://www.newcastle.co.uk/savings/manage-your-savings-account/savings-frequently-asked-questions