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RG2015 said:
Payments to and from your account
We'll be carrying out some work this weekend to improve our systems, so payments will be delayed. You can continue to add money to your account and withdraw as normal, although these transactions may not show in your Marcus account or be credited to your linked account until Monday 15 May at the latest. We're sorry for any inconvenience this may cause.
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I-LOV-MONEY said:RG2015 said:
Payments to and from your account
We'll be carrying out some work this weekend to improve our systems, so payments will be delayed. You can continue to add money to your account and withdraw as normal, although these transactions may not show in your Marcus account or be credited to your linked account until Monday 15 May at the latest. We're sorry for any inconvenience this may cause.
I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.
I am pleased though that they have now transferred (some of) your money.1 -
Zaul22 said:I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'.
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dgpur said:fly-catchers said:wmb194 said:fly-catchers said:I don’t have a smart phone but when applying for a Kroo account via Topcashback with my iPad I go to an install app page with a QR code. How do I go about scanning that code? Would getting it on the screen of my PC and them using my iPad camera to take me to the app keep the tracking with Topcashback?I know your pain. I have neither driving licence (due to my disability I’m not allowed to drive - so can’t get one) nor passport (again - too disabled to go abroad). So many times good options have come along requiring one of them. So those that don’t (and there’s really no need for it in our banking system) get my business. Stuff Kroo, Chase, Investec etc.!1
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OceanSound said:Beddie said:Locarno1 said:I’m still very new to all this. Like someone suggested previously, it’s good to have a portion of your savings in different accounts which I quite like the idea of. However, my question is, if I’ve got quite a big sum in Tandem Bank, how do I transfer say a big sum? Initially when I opened up Tandem, I could only say deposit £10k from my Barclays current account each day. Is there any easier way? I’m just thinking do the banks track if large amounts are being moved around… don’t worry, I’m not doing anything dodgy just want to make it easier for me.
A nonsense really, as since you use the app to log into the website, so how can it be any less safe?
Btw, with Barclays does the Personal account £10,000 mobile App limit apply for transfers using Open Banking too?0 -
Beddie said:OceanSound said:Beddie said:Locarno1 said:I’m still very new to all this. Like someone suggested previously, it’s good to have a portion of your savings in different accounts which I quite like the idea of. However, my question is, if I’ve got quite a big sum in Tandem Bank, how do I transfer say a big sum? Initially when I opened up Tandem, I could only say deposit £10k from my Barclays current account each day. Is there any easier way? I’m just thinking do the banks track if large amounts are being moved around… don’t worry, I’m not doing anything dodgy just want to make it easier for me.
A nonsense really, as since you use the app to log into the website, so how can it be any less safe?
Btw, with Barclays does the Personal account £10,000 mobile App limit apply for transfers using Open Banking too?1 -
OceanSound said:Zaul22 said:I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'. Also they tell you you can open an account then won't start earning interest until you make the first deposit, but actually force you to deposit £1000 during application.
Actually, in the FAQ section of their website they say we are welcome to make a test deposit of £1 before making any large deposit, as they do not support confirmation of payee.
I posted a link to the FAQ in an earlier post in this thread.0 -
Zaul22 said:OceanSound said:Zaul22 said:I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'. Also they tell you you can open an account then won't start earning interest until you make the first deposit, but actually force you to deposit £1000 during application.
Actually, in the FAQ section of their website they say we are welcome to make a test deposit of £1 before making any large deposit, as they do not support confirmation of payee.
I posted a link to the FAQ in an earlier post in this thread.2 -
RG2015 said:Apologies. I didn't realise that you were aware they were carrying out planned maintenance.
I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.
I am pleased though that they have now transferred (some of) your money.That's okay. It was just that I had money 'stuck' in my FD account earning 0% interest. Not that a couple of days is going to lose me a fortune, but just annoying.I am no computer expert, but wonder if whatever they do could not be done 'behind the scenes' so it doesn't interfere with their day-to-day business. FD, for example, work 24/7 and I have never known them to shut down.
Thank you for reading this message.0 -
I-LOV-MONEY said:RG2015 said:Apologies. I didn't realise that you were aware they were carrying out planned maintenance.
I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.
I am pleased though that they have now transferred (some of) your money.I am no computer expert, but wonder if whatever they do could not be done 'behind the scenes' so it doesn't interfere with their day-to-day business. FD, for example, work 24/7 and I have never known them to shut down.
This usually only affects part of their service but has a larger impact on banks like Marcus who only offer very limited functionality in the first place.
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