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  • I-LOV-MONEY
    I-LOV-MONEY Posts: 1,279 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    RG2015 said:

    Payments to and from your account

    We'll be carrying out some work this weekend to improve our systems, so payments will be delayed. You can continue to add money to your account and withdraw as normal, although these transactions may not show in your Marcus account or be credited to your linked account until Monday 15 May at the latest. We're sorry for any inconvenience this may cause.

    https://www.marcus.co.uk/uk/en

    I was aware of that, and that was why I was annoyed!

    Thank you for reading this message.
  • RG2015
    RG2015 Posts: 6,043 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    RG2015 said:

    Payments to and from your account

    We'll be carrying out some work this weekend to improve our systems, so payments will be delayed. You can continue to add money to your account and withdraw as normal, although these transactions may not show in your Marcus account or be credited to your linked account until Monday 15 May at the latest. We're sorry for any inconvenience this may cause.

    https://www.marcus.co.uk/uk/en

    I was aware of that, and that was why I was annoyed!

    Apologies. I didn't realise that you were aware they were carrying out planned maintenance.

    I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.

    I am pleased though that they have now transferred (some of) your money. 
  • kitchensinq
    kitchensinq Posts: 23 Forumite
    Second Anniversary 10 Posts
    Zaul22 said:
    I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'.
    Just use these "favourite person from history"-type fields as another password, i.e. enter something like "4QD9wpZ4yq6LFo" as your favourite person (and then save that value in your password manager with the user/pass for the site)


  • fly-catchers
    fly-catchers Posts: 734 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    dgpur said:
    wmb194 said:
    I don’t have a smart phone but when applying for a Kroo account via Topcashback with my iPad I go to an install app page with a QR code. How do I go about scanning that code? Would getting it on the screen of my PC and them using my iPad camera to take me to the app keep the tracking with Topcashback?
    There's no harm in trying either way but yes, that should work.
    Alas I got caught out by needing a Photo ID! Don't have a passport or driving licence with photo. But do intend to get one as Photo ID is obviously here to stay and get more relevant!  
    I know your pain. I have neither driving licence (due to my disability I’m not allowed to drive - so can’t get one) nor passport (again - too disabled to go abroad). So many times good options have come along requiring one of them. So those that don’t (and there’s really no need for it in our banking system) get my business. Stuff Kroo, Chase, Investec etc.!
    I am relieved that stand alone saving accounts like Chip, zopa etc don’t need them (so far!)
  • Beddie
    Beddie Posts: 992 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Beddie said:
    Locarno1 said:
    I’m still very new to all this. Like someone suggested previously, it’s good to have a portion of your savings in different accounts which I quite like the idea of. However, my question is, if I’ve got quite a big sum in Tandem Bank, how do I transfer say a big sum? Initially when I opened up Tandem, I could only say deposit £10k from my Barclays current account each day. Is there any easier way? I’m just thinking do the banks track if large amounts are being moved around… don’t worry, I’m not doing anything dodgy just want to make it easier for me.
    If you use Barclays online banking instead of the app, you can move £50k per day. 

    A nonsense really, as since you use the app to log into the website, so how can it be any less safe?

    Btw, with Barclays does the Personal account £10,000 mobile App limit apply for transfers using Open Banking too?


    Worse - it's £2000! I tried it with Chip and that is what I was told, so I had to use faster payments instead.
  • Band7
    Band7 Posts: 2,285 Forumite
    1,000 Posts Name Dropper
    Beddie said:
    Beddie said:
    Locarno1 said:
    I’m still very new to all this. Like someone suggested previously, it’s good to have a portion of your savings in different accounts which I quite like the idea of. However, my question is, if I’ve got quite a big sum in Tandem Bank, how do I transfer say a big sum? Initially when I opened up Tandem, I could only say deposit £10k from my Barclays current account each day. Is there any easier way? I’m just thinking do the banks track if large amounts are being moved around… don’t worry, I’m not doing anything dodgy just want to make it easier for me.
    If you use Barclays online banking instead of the app, you can move £50k per day. 

    A nonsense really, as since you use the app to log into the website, so how can it be any less safe?

    Btw, with Barclays does the Personal account £10,000 mobile App limit apply for transfers using Open Banking too?


    Worse - it's £2000! I tried it with Chip and that is what I was told, so I had to use faster payments instead.
    Once you have your CHIP account as a payee in your Barclays app, you should be able to make up to £10k deposits via OB. If you need higher limits, you are looking at using other banks.
  • Zaul22
    Zaul22 Posts: 375 Forumite
    100 Posts Second Anniversary Name Dropper
    Zaul22 said:
    I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'. Also they tell you you can open an account then won't start earning interest until you make the first deposit, but actually force you to deposit £1000 during application. 
    They make it sound like you MUST deposit £1000, but in fact, if you deposit less than that you will just earn a paltry interest - not the high interest.

    Actually, in the FAQ section of their website they say we are welcome to make a test deposit of £1 before making any large deposit, as they do not support confirmation of payee.

    I posted a link to the FAQ in an earlier post in this thread.
    Yes that's actually my point, despite their FAQ saying that's it's not true. You can't continue the application without putting £1000 in as an opening balance. 
  • TheBanker
    TheBanker Posts: 2,215 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Zaul22 said:
    Zaul22 said:
    I tried to make a Shawbrook account to just try it out but a pretty weird part of the application process is they force you to use specific questions as your security questions instead of letting you choose. As if everyone just has a 'favourite person from history'. Also they tell you you can open an account then won't start earning interest until you make the first deposit, but actually force you to deposit £1000 during application. 
    They make it sound like you MUST deposit £1000, but in fact, if you deposit less than that you will just earn a paltry interest - not the high interest.

    Actually, in the FAQ section of their website they say we are welcome to make a test deposit of £1 before making any large deposit, as they do not support confirmation of payee.

    I posted a link to the FAQ in an earlier post in this thread.
    Yes that's actually my point, despite their FAQ saying that's it's not true. You can't continue the application without putting £1000 in as an opening balance. 
    You have to say you will deposit £1,000. The application process will open the account with a zero balance - it doesn't actually force you to deposit £1,000. But I think they ask because if you said you were going to deposit less than £1,000, they would tell you the account was not suitable as balances below that only attract something like 0.01% interest. 
  • I-LOV-MONEY
    I-LOV-MONEY Posts: 1,279 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    edited 14 May 2023 at 4:48PM
    RG2015 said:

    Apologies. I didn't realise that you were aware they were carrying out planned maintenance.

    I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.

    I am pleased though that they have now transferred (some of) your money. 
    That's okay.  It was just that I had money 'stuck' in my FD account earning 0% interest.  Not that a couple of days is going to lose me a fortune, but just annoying.

    I am no computer expert, but wonder if whatever they do could not be done 'behind the scenes'  so it doesn't interfere with their day-to-day business.   FD, for example, work 24/7 and I have never known them to shut down.

    Thank you for reading this message.
  • gt94sss2
    gt94sss2 Posts: 6,013 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    RG2015 said:

    Apologies. I didn't realise that you were aware they were carrying out planned maintenance.

    I misread you post to mean that they just stopped working at the weekend, rather than they regularly scheduled maintenance over the weekend.

    I am pleased though that they have now transferred (some of) your money. 

    I am no computer expert, but wonder if whatever they do could not be done 'behind the scenes'  so it doesn't interfere with their day-to-day business.   FD, for example, work 24/7 and I have never known them to shut down.

    All banks have periods of scheduled maintenance which are planned for the quietest times.

    This usually only affects part of their service but has a larger impact on banks like Marcus who only offer very limited functionality in the first place.

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