Aldi Parking Eye - Successful Appeal with apology from Aldi...

Fruitcake

AmaniA wrote: »

Okay, thanks. I’ve claimed for time and inconvenience before from bailiffs who were chasing an old occupier of a house I had just moved to, when they didn’t update their records and from an insurance company who lost info i’d sent them ��

Ah I see. You could always do both. Make a claim for time, costs, and inconvenience, and a separate claim for GDPR breach. Both should include Aldi as principle.

AmaniA

Sure, thank you. I’m not looking at this as an opportunity for a windfall to be honest with you, i’m just looking for justice and to help others. If you push back too much and appear too greedy courts don’t take you seriously... But I am insensed to know that others have had to pay these fines because they didn’t keep a groceries receipt (who does these days) and can’t provide proof of where their car was. I’m lucky I have an Electric Vehicle and everytime it charges at home or anywhere else I have a record by VIN number but most people don’t. Starting this thread gives me the satisfaction I need too : )

Umkomaas

But I am insensed to know that others have had to pay these fines because they didn’t keep a groceries receipt

On a 'just so you know' basis (particularly aimed at NEWBIES reading this), shops can print a duplicate receipt, as long as you can give them a date, rough time of transaction, and a range of the contents purchased.

You'll be as popular as cholera in asking, but if your back is up against the wall, staring at a £100 penalty, it's worth the scowls!

AmaniA

Fantastic - thanks for that - really helpful, I never knew

AmaniA

I think Fruitcake has raised a good point about GDPR. I think once I receive the official fine cancellation notice from PE what I may do is then raise a complaint against Parking Eye for data misuse i.e. if me/the car wasn’t breaking any parking rules on the Aldi site, which it wasn’t, they had no legal right to access my data via the DVLA. If they don’t respond I will then report them to the ICO - information commissioners office
Thanks Fruitcake

AmaniA

My latest email to Aldi (re GDPR)

Thanks Xxxx for your acknowledgement of the error and apology on behalf of Aldi.

Hopefully the fine cancellation notice and apology from Parking Eye will follow very shortly.

Just to keep Aldi in the loop, because our car was not parked in contravention of any parking restrictions at the Aldi site, we will also be writing to Parking Eye about the GDPR breach they have committed.

Parking Eye had no right to access our personal data from the DVLA, contact us, use or store our personal data. And if we do not get a satisfactory response within a reasonable timescale from Parking Eye on this, this breach will be reported to the ICO

Kind regards.

Le_Kirk

That should be the ICO surely?

Half_way

Just to say, that PE will almost certainly be agents of ALDI, so if there is a GDPR issue, then ALDI could be jointly liable

AmaniA

i’ve just checked on PE’s portal and it says the fine’s been cancelled. No letter yet from them but i’ve taken a screen shot

Umkomaas

AmaniA wrote: »

i’ve just checked on PE’s portal and it says the fine’s been cancelled. No letter yet from them but i’ve taken a screen shot

For all their other faults, PE are efficient at confirming cancellations in writing. Usually takes 7-10 days.