Pocophone F1 - help needed

stoopyftm

Hi
anyone own a pocophone need some help setting up the dual SIM the first one works fine but if I put a second SIM in although the phone recognises the SIM I can make or receive calls texts etc anyone know the settings to do this please?

Also when I connect to pc although it recognises the phone I am unable to export any files from pc to phone? Any ideas?

Thanks

grumbler

stoopyftm wrote: »

anyone own a pocophone

I don't

need some help setting up the dual SIM the first one works fine but if I put a second SIM in although the phone recognises the SIM I can make or receive calls texts etc

Can or cannot?

Also when I connect to pc although it recognises the phone I am unable to export any files from pc to phone? Any ideas?

Connect with a cable? If so, are you sure the cable isn't faulty?

What options are available besides 'USB charging'?
For some reason with my previous phone I was able to transfer files only in "Media device" mode.

eDicky

Which networks are the SIMs?

JJ_Egan

USB cable install phone drivers ??

Chino

Is this any help from page 4 of Xiaomi's "Generic User Guide for Smart Phone"?

3. SIM, USIM, and UIM card settings

You can only use the services of one mobile carrier on a single SIM device. Dual SIM phones provide more options depending on the number of SIM cards installed.
On a dual SIM device, you can set default SIM cards for making calls and using mobile data in Settings > SIM cards & mobile networks.
You can edit SIM card names which are displayed on the dial pad. To do this, go to Settings > SIM cards & mobile networks and tap your SIM card.
Options for changing preferred network types are available in Settings > SIM cards & mobile networks > Preferred network type.

https://i01.appmifile.com/webfile/globalimg/Joy/Global-doc/usermannual/mi_phone_user_manual_UK.pdf/%22Generic%20User%20Guide%20for%20Smart%20Phone%22

stoopyftm

grumbler wrote: »

I don'tCan or cannot?

Connect with a cable? If so, are you sure the cable isn't faulty?

What options are available besides 'USB charging'?
For some reason with my previous phone I was able to transfer files only in "Media device" mode.

Sorry meant can't

Cables ok tried different pcs it regonises phone but when you click on there are no files to copy into and if you try and drag items onto the phone name in file manager you get an error message

stoopyftm

eDicky wrote: »

Which networks are the SIMs?

They are Both giffgaff

stoopyftm

JJ_Egan wrote: »

USB cable install phone drivers ??

I'm not particularly techie but thought it could be phone drivers, followed the hints on the of to install the 'latest' and these were installed anyway????!!

grumbler

stoopyftm wrote: »

Cables ok tried different pcs

If the cable is faulty, you have to try different cables, not different PCs. Or the some cable with different phones.

it regonises phone but when you click on there are no files to copy into

no folders?

grumbler

stoopyftm wrote: »

Cables ok tried different pcs

If the cable is faulty, you have to try different cables, not different PCs. Or the same cable with other phones.

it regonises phone but when you click on there are no files to copy into

no folders?

And you haven't answered the main question about the options available in the phone after you connect it. In my latest phones the options are

• Charge this device
• Transfer files
• Transfer photos (PTP)

Never used the last one, but the first mode is the default one when you connect the phone with a cable, and you definitely can't transfer files in this mode.

eDicky

stoopyftm wrote: »

They are Both giffgaff

The second SIM, the one not selected for data, is likely to have only 2G service for voice and texts. Is there decent 2G network coverage on O2 in your area? Does it show a signal for both SIMs in the status bar (top of screen) - if so, lack of 2G coverage is not the problem.

Otherwise, in what way exactly is the SIM 'recognised', and what happens when attempting to use it to make a call and receive a call/text? How does the status of the SIMs appear in the dual SIM settings?