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Jo_Hric wrote: »
So I have been with Symbio Energyfor last 3 months. No issues at all, Very smooth switch i didn't have to do anything just agree and they took care of everything. Drastically improved their website and added Customer Portal so I now submit meter reads there, very cheap prices. I'm also getting my sister to switch as she will save like £30 on a monthly bill. - All this just on Get A Quote page on their website.
The_Big_Bamboo wrote: »
I had a good look at Symbio a few weeks ago and I specifically checked their Ts&Cs for a Smart meter clause and I didn’t see one.
To be honest, given their competitive tariffs, I was very surprised that the obligation to have a smart meter fitted wasn’t in their Ts&Cs;...I either missed it, or it wasn’t there at the time I checked.
However, as you quite rightly point out, the Smart meter clause is there now,...and in a very prominent position.“8. All electricity contracts require that the site has or is fitted with an SMART meter and by entering into this contract you agree that you will allow us to install such a device (if one is not already fitted). If we are unable to fit such a device due to technical reasons then this will not alter the contractual agreement between us.”
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