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Have ASDA stopped taking Amex?

Just tried to pay for my weekly shop and the card was declined! Has anyone heard anything?
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Comments

  • northwalesd
    northwalesd Posts: 1,354 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No, Asda still take AMEX - must have been something else.
  • stevenhp1987
    stevenhp1987 Posts: 907 Forumite
    Part of the Furniture
    edited 22 January 2019 at 7:57PM
    Contactless?

    My Amex has never worked contactless in Asda. Works fine chip and pin though. Same problem in some other stores, Wilkinson's springs to mind.
  • sausage_time
    sausage_time Posts: 1,714 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Used it today, twice! Chip and PIN though, I agree contactless does not work.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • normanna
    normanna Posts: 172 Forumite
    Fourth Anniversary 100 Posts Combo Breaker
    I always have an issue with Asda and Amex. i can never use contactless or self serve check outs even using chip and pin. If I go to a real check out person using chip and pin it works. Have mentioned to the local store several times but they weren't interested.
  • andi2
    andi2 Posts: 708 Forumite
    Part of the Furniture
    Contactless never works (in Asda) for me, either. Chip & pin does.
    Smile and be happy, things can usually get worse!
  • System
    System Posts: 178,390 Community Admin
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    Same here, contactless never has worked. Odd.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • MallyGirl
    MallyGirl Posts: 7,415 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    it is due to how Amex have implemented contactless. Chip and Pin should be fine though - in stores that accept Amex
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 23 January 2019 at 11:26AM
    MallyGirl wrote: »
    it is due to how Amex have implemented contactless.
    Care to elaborate on this? Otherwise your post just states a self-evident fact without adding any useful insight.
  • MallyGirl
    MallyGirl Posts: 7,415 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Amex have implemented contactless in a way that is not supported by all payment acceptance providers (the people who process the data gathered at the terminals you pay through). Depending on which provider a merchant uses, then Amex contactless may or may not be supported. Chip and pin always will be though.
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • jpwjpw
    jpwjpw Posts: 274 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You say that, but Asda is the only place I've ever been that accept Amex but contactless doesn't work. I've never seen that anywhere else.
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