Letter of Claim from National Car Parks Limited

untitled880

Hi all,

I am writing to seek advice on a letter of claim I received on the 19th of December. It is relating to a parking fine I received on 17/05/18 from NCP. At the time of the claimed contravention, the machine was not working and I did not stay longer then 5 minutes. The PCN has now been passed onto National Parks Limited. I have been given until the 8th of January to respond or I may enter a CCJ.

I've ignored the letters I have received from NCP, Trace Debt and BW Legal, I’m just so stressed by the threatening letters and accumulating charges that I don't believe I owe. I also suffer from chronic insomnia and anxiety and this has only contributed to it.
Please if anyone can help me to write a letter in response to this claim I would be enormously grateful. I have already read POST #2 of the newbies faq, but I cannot glean anything with direct relevance to my circumstances.

Redx

how many days did they give you to respond ? 30 days ? or less ?

and did they include financial forms ? yes or no ?


also email the DPO at NCP with a SAR as well, using the legal beagles template to help you

untitled880

Thanks for the quick response. They have given me until the 8th of January and I received the letter of claim on the 19th December 18.

Yes, the letter includes a financial form.

Okay many thanks I will email them using the template.

Redx

they should have given you 30 days, not 20 days, I asked you how many days B W LEGAL gave you to reply, so the date of their letter and the date by which you must reply

I never asked what day you received the letter as its not relevant and you already told us in your first post too

I suspect they gave you 30 days

in which case you do the SAR to the DPO at the PPC first

then you do a rebuttal along the same lines as alll the others on here, putting B W LEGAL off for 30 days pending the SAR reply, there are plenty of examples in other threads


so a SAR to the PPC

and a LBC rebuttal to B W LEGAL

both by email

untitled880

I'm really grateful for the information that you have provided, it is extremely useful. However I'm stuck on this acronym PPC, could you please let me know what it stands for?

I have found the SAR template on legal beagles but it states that a check should enclosed with the email. Am I to attach this to the email?

Redx

check the NEWBIES FAQ sticky thread post #5 for explanations of all acronyms

the SAR is free since the GDPR came in last may 2018

no cheque is required, and in any case you email it to the DPO at the PPC and no payment is allowed any more (although it used to be under the DPA)

untitled880

Thank you so much, I believe the DPO at NCP is who I need to email. I couldn't find a direct email for the DPO at NCP so I've used NCP customer services email and addressed it to the DPO. Will this be okay? I just want to make sure it gets to the right person.

Also should I use the client reference in the subject from the BW legal letters?

Redx

I googled it and found it right away on their site in their privacy section

https://www.ncp.co.uk/help-centre/website-terms-and-conditions/privacy-and-cookie-policy/#privacy-statement

I would be using your own name , address , any proof of it being you and your NCP ref , client ref and B W LEGAL ref too


and yes, NCP is your PPC in this case, your Private Parking Company (its that simple)

untitled880

Thank you, I have now sent it off and will look at the next steps in rebuttal to BW legal.

The_Deep

Learn a little about the scam, read this and complain to your MP>

It is the will of Parliament that these scammers be put out of business.

Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.

untitled880

Hi all,

this is my initial response to BW Legal while I await SAR from the client.

Dear BW Legal,

I am writing in response to the letter of claim I received on the 19/12/18.

I have been receiving unwarranted harassment on a regular basis from you, stating that I owe ever rising sums of money.
The letter of claim does not provide sufficient detail and fails to provide copies of evidence your client is relying on. I have requested an SAR from your client and until your client has complied with its obligations and provided the information I have requested, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings.