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Letter of Claim from National Car Parks Limited

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  • I received an automated reply from Bw Legal:
    Thank you for contacting BW Legal.

    Your email has been received and will be dealt with as soon as possible.

    Before we are able to reply we need you to confirm a few Data Protection Questions which we have specified below.

    If your email does not contain the below information, we kindly request you resend your email with the required information to enable us to deal with your query effectively.

    BW Legal Reference:
    Full Name:
    First Line of Address:
    Postcode:
    Telephone Contact Number:
    Authorised Email address:
    Confirmation you wish for us to correspond with you via this address (Yes/No):

    Should I provide these details bar number† and resend the email?
  • Of course I have already included the BW Legal reference and name in the original email.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's an automated reply.

    They already know the first four items on that list so you should have no problem with sending them again.

    No need to supply a telephone number. you could even forbid them to contact you by phone if you wish.

    Confirm with them that you want them to use the current email address - if indeed that is what you want them to do.


    That really has nothing to do with parking. It's just common sense.
  • Ok I received a response yesterday from BW Legal in response to my 6th post:

    Good afternoon,



    Thank you for your email.



    Please be advised that as we did not receive a response to the claim form, a County Court Judgment has now been entered.



    Please kindly contact us within 7 days of the date of this email in order to pay the balance due.



    We look forward to hearing from you.



    I assume the next step will be to write a defence counter claim?
  • Please If anyone could confirm what would be the next best course of action I would be extremely grateful.
  • Le_Kirk
    Le_Kirk Posts: 24,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Please be advised that as we did not receive a response to the claim form, a County Court Judgment has now been entered.
    Did it actually say that, a CCJ? Did you receive court papers at any time and ignored them? Usually following a LOC, even if you ignore it, there will be court papers and you have to acknowledge service and file a defence BEFORE it gets anywhere near a court.

    If it is a CCJ, did they tell you which court, if so, phone the court and ask for details. If it proves to be true, you are in Set Aside mode, search the forum for advice.
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    1)as Le-Kirk says are you mixing up terms, or mistyping?

    A CLAIM FORM is a totally different beast to a LETTER B EFORE CLAIM. Obviously, a claim is after a LBC

    2) You need to be ABSOLUTELY certain whether you have a claim or just a letter before claim. IF it was a claim form that they sent and they already have judgement, then as said above you will need to go about a set aside

    3) You shoudl respond and require them to send
    - the claim reference number they filed the claim under
    - the issuing court fo rthe CCJ
    - the date of issue
    - the balance due

    They MUST have all that info.
  • untitled880
    untitled880 Posts: 11 Forumite
    edited 17 January 2019 at 7:40PM
    Sorry for the late reply I've been at work all day.

    So I received a "Claim Form" from the "County Court Business Centre" dated 19/12/18.

    I tried to respond to BW Legal on the 4th referencing the claim number but they sent me the email that I posted earlier and a new one today which I've pasted below:

    Our Client: National Car Parks Limited
    Client Reference:
    Our Reference:
    Balance Due: £265.64
    As you are aware, we represent National Car Parks Limited.
    A COUNTY COURT JUDGMENT HAS BEEN ENTERED AGAINST YOU
    Despite our previous attempts to resolve this matter you have failed to pay the amount due under a County Court Judgment dated 15 January 2019 under claim number.
    Details of this Judgment will be entered in a public register, the Register of County Court Judgments. That information will then be passed to credit reference agencies which will then have an adverse impact on your credit file.
    It is not too late to resolve this matter. If you are experiencing financial difficulties then please contact us on 0113 487 0430 so that we can work with you, as we currently have a number of options to offer you or you could obtain free debt advice from the Debt Management Companies listed in the attached document.
    IF YOU PAY IN FULL BY 14 February 2019
    You can ask the court to cancel the entry on the register. You will need to give the court proof of payment which we can provide to you.
    If you also want a Certificate of Cancellation from the court, there is a fee for this.
    IF YOU PAY IN FULL AFTER 14 February 2019
    You can ask the court to mark the Judgment entry on the register as "satisfied", and (for a fee) for a Certificate of Satisfaction to prove that the debt has been paid.
    This Is A Serious Matter And Should Not Be Ignored
    Should we not hear from you within 14 days from the date of this letter, Our Client will be left with no option but to enforce the Judgment against you by one of the following options:
    Charging Order To apply to the Court for an Order to secure the amount outstanding under the Judgment against any property that you own.
    Attachment of Earnings To apply to the Court for an Attachment of Earnings Order whereby your employer will be forced to deduct payments from your salary if you do not comply with an Order for payment.
    Order to Obtain Information To apply to the Court for an Order that you attend Court and be examined as to your income, savings, stocks and shares and any other assets. Should you fail to attend, that could amount to contempt of court which is punishable by fine/imprisonment.
    Warrant of Control To issue a Warrant of Execution against you. The Bailiff is entitled to seize any of your possessions which are not household effects, including vehicles which are free of finance.
    Legal action may result in you being liable for further court fees and solicitors’ costs.
    What You Need To Do Now
    Call Us Today
    It is not our client's preferred intention to enforce the Judgment against you. Our client would prefer to arrange a suitable and affordable payment plan with you. If you wish to avoid further legal action it is in your best interests to contact us within the next 14 days on 0113 487 0430 . Available methods of payment are listed in the attached document.
    Email Us Today
    Email us today at contact@bwlegal.co.uk and we can look to set up an affordable payment arrangement for you.
    When contacting us by email please state the following:
    our reference "" and
    your full name; and
    date of birth; and
    address including postcode; and
    contact number; and
    how we can help; or
    provide details of any questions/queries
    Make A Payment Online Today
    Make a payment online today at payments.bwlegal.co.uk. Any payments made will be allocated to your account within 48 hours.
    We can also accept payment by a variety of methods which are specified in the attached document. Direct Debit and recurring card payment are the most popular choices as you only need to tell us your preferred date for payment and the payment will be taken automatically each month so you do not have to worry about it.
    We look forward to hearing from you within the specified time.
    Yours sincerely,

    Does this confirm that I am at the Set Aside stage?
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 January 2019 at 8:10PM
    So I received a "Claim Form" from the "County Court Business Centre" dated 19/12/18.
    But you told us in early January:
    I received the letter of claim on the 19th December 18.
    Clearly that wasn't right.
    We can only work on the information you give us.

    What did you do as a result of receiving the Claim Form?
    You had until Monday 7th January to do the Acknowledgement of Service, but it appears that you failed to even do that 'no thinking' part of the process.

    Does this confirm that I am at the Set Aside stage?
    Yes - if that's what you want to try for.
  • Looks you tried to reply directly To Gladstones.
    You have no case for a set aside.
    Your only option now is to pay up ASAP as you received the claim form and didn't act on it properly.
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