Windows 10 Update constantly failing

50Twuncle

markfj wrote: »

He downloaded the tool, then tried running the upgrade and it just said " sorry we are having trouble determing if your PC can run windows 10" so thats literally all that happened

I personally think its an issue from upgrading from windows 8 to 10 years ago and the SSD but i might be wrong completely

Right
step 1. go to https://www.microsoft.com/en-gb/software-download/windows10 and download an ISO image of your version of Win 10 "create windows media" rather than upgrade

step 2. Ensure that you have backed up any files
step 3. Check and write down your installation key (obtainable from running magical jellybean

step 4 create media on DVD / USB
step 5 run media and install fresh windows

good luck !

that

you have enough free space? No, you do not find free space by doing diskpart and typing "list disk". Typing this will though diskmgmt.msc

if you have enough free space:
Click Start (Press “Windows Key + Q” to open Charms Bar.)
Type: cmd
Right click on cmd in start menu and select 'Run as Administrator'
Type: WSReset.exe
Hit Enter
Type: net stop wuauserv
Hit Enter
Type: ren c:\windows\SoftwareDistribution softwaredistribution.old
Hit Enter
Type: net start wuauserv
Hit Enter
Type: exit
Hit Enter

markfj

ive tried all of the above now and not had any luck, either im getting more silly with technology or my windows is messed up

I must have gone from windows 8 to 10 afterall, but still cant figure out thi s upgrade. Fresh install it might have to be when I can back all my stuff up

markfj

did try the above but no joy, i'm sure it cant be as complex as it seems, I really didnt want to do a fresh install when upgrading should be so easy, but it seems my windows doesnt seem to want to play ball.

I must have upgraded from windows 8 at some point years ago, so wondering if its something i did then

that

have you fiddled with the firewall?

Which version of windows 10?

is this a corporate PC?

How much free space do you have?

Also there could be a hardware issue where the currently are no updates past a certain point.
####
you have run malware bytes?
you have done a chkdsk c: /f /r
and sfc /scannow
there was a post that contained extra command, but the post is now missing (thanks mse) https://support.microsoft.com/en-us/help/947821.
What does the CheckSUR.log say?

markfj

that wrote: »

have you fiddled with the firewall?

Which version of windows 10?

is this a corporate PC?

How much free space do you have?

Also there could be a hardware issue where the currently are no updates past a certain point.
####
you have run malware bytes?
you have done a chkdsk c: /f /r
and sfc /scannow
there was a post that contained extra command, but the post is now missing (thanks mse) https://support.microsoft.com/en-us/help/947821.
What does the CheckSUR.log say?

Have just run Malware bytes and it fixed some issues, thanks for that.

Regarding chkdsk, have done that and all seemed to run fine. Regarding the link you sent in last message

I have tried this as suggested

Type the following command, and then press Enter.
It may take several minutes for the command operation to be completed.
DISM.exe /Online /Cleanup-image /Restorehealth

and it comes up with

error 1009, The configuration registry database is corrupt

so it's potentially that I dont quite know how to fix.

Thanks for your help :beer:

I have over 40gb of free space, and its not a corporate PC

Its unning windows 10 home, 1607 Edition currently

50Twuncle

markfj wrote: »

Have just run Malware bytes and it fixed some issues, thanks for that.

Regarding chkdsk, have done that and all seemed to run fine. Regarding the link you sent in last message

I have tried this as suggested

and it comes up with so it's potentially that I dont quite know how to fix.

Thanks for your help :beer:

I have over 40gb of free space, and its not a corporate PC

Its unning windows 10 home, 1607 Edition currently

Your best (simplest) way forwards is a reinstall of Windows !!
You have (just) enougn room - but could do with more !!

markfj

50Twuncle wrote: »

Your best (simplest) way forwards is a reinstall of Windows !!
You have (just) enougn room - but could do with more !!

Thanks, ive 40gb on the ssd, and far more on the HD

I know, i might just do that, just means I need to goy buy an external hard drive to save all my files to i guess which i was trying to avoid

50Twuncle

Just realised that this error could be linked to MS decision to stop support of 1607 ...
https://www.windowscentral.com/microsoft-ends-windows-10-version-1607-support-home-and-pro-users
and could be solved by a single file download from https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=46c4fe1f-ec95-4025-8467-b1832e26ff22

50Twuncle

markfj wrote: »

Thanks, ive 40gb on the ssd, and far more on the HD

I know, i might just do that, just means I need to goy buy an external hard drive to save all my files to i guess which i was trying to avoid

or use a USB stick - much cheaper and simpler ...
how much do you have of files to back up ?
you could also do it on-line (One drive or similar ?)