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Anyone know how to move Whatsapp from Ios to Android?

Jon_01
Jon_01 Posts: 5,901 Forumite
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Afternoon all,

My wife has a new Android handset and we're trying to move her Whatsapp data from her old iPhone.

The info says to 'Navigate to "Settings" > "Chats" > "Chat Backup" and then Tap the "Back Up Now"....

Problem is, Back up now is grayed out???

Can someone tell me what I'm missing here?

Thanks
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Comments

  • Lorian
    Lorian Posts: 6,082 Forumite
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    It backs up to a microSD card - does the phone have one installed?
  • Jon_01
    Jon_01 Posts: 5,901 Forumite
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    Lorian wrote: »
    It backs up to a microSD card - does the phone have one installed?

    iPhones don't use sd cards?
  • Lorian
    Lorian Posts: 6,082 Forumite
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    Sorry, I've not done it on a iPhone, but google suggests it goes to iCloud storage, perhaps its not configured? That might not help you get it to android anyway.
  • Browntoa
    Browntoa Posts: 49,555 Forumite
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    Is it in app permissions ?

    From memory app permission is under security ?

    May not be allowing full access to storage
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  • Jon_01
    Jon_01 Posts: 5,901 Forumite
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    Lorian wrote: »
    Sorry, I've not done it on a iPhone, but google suggests it goes to iCloud storage, perhaps its not configured? That might not help you get it to android anyway.

    Thanks, no an Android can't access iCloud. We do have the option to enable iCloud but for this, there's no point!
  • Jon_01
    Jon_01 Posts: 5,901 Forumite
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    Browntoa wrote: »
    Is it in app permissions ?

    From memory app permission is under security ?

    May not be allowing full access to storage

    It has access but won't save. Really need to save to the cloud somewhere (just not iCloud).

    I'm amazed that Whatsapp doesn't have a built in save???
  • eDicky
    eDicky Posts: 6,835 Forumite
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    Set up a Google account if you don't have one, you will need it anyway for an Android phone. Then backup your WhatsApp to Google Drive. Sorry I don't know details how, I've never used an iPhone.

    After installing WhatsApp on the Android you sign in by entering the phone number your WhatsApp account is registered to. You need to receive a code on that phone number to set up and recover your account, so change the registered number beforehand if necessary.
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  • Browntoa
    Browntoa Posts: 49,555 Forumite
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    :rotfl:
    eDicky wrote: »
    Set up a Google account if you don't have one, you will need it anyway for an Android phone. Then backup your WhatsApp to Google Drive. Sorry I don't know details how, I've never used an iPhone.

    After installing WhatsApp on the Android you sign in by entering the phone number your WhatsApp account is registered to. You need to receive a code on that phone number to set up and recover your account, so change the registered number beforehand if necessary.

    https://faq.whatsapp.com/en/android/28000019/#requirements
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  • Jon_01
    Jon_01 Posts: 5,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    eDicky wrote: »
    Set up a Google account if you don't have one, you will need it anyway for an Android phone. Then backup your WhatsApp to Google Drive. Sorry I don't know details how, I've never used an iPhone.

    After installing WhatsApp on the Android you sign in by entering the phone number your WhatsApp account is registered to. You need to receive a code on that phone number to set up and recover your account, so change the registered number beforehand if necessary.

    The iPhone doesn't have the right version of ios to allow Google drive to install!
    Last time we updated the ios it wiped the phone and, despite itunes saying it had back up everything it had in fact backup nothing!
  • d123
    d123 Posts: 8,715 Forumite
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    eDicky wrote: »
    Set up a Google account if you don't have one, you will need it anyway for an Android phone. Then backup your WhatsApp to Google Drive. Sorry I don't know details how, I've never used an iPhone.

    After installing WhatsApp on the Android you sign in by entering the phone number your WhatsApp account is registered to. You need to receive a code on that phone number to set up and recover your account, so change the registered number beforehand if necessary.

    Unless it’s extremely well hidden there is no option to back up to Google Drive.

    780-D457-F-6815-4-D59-9906-A3-AA27-CD41-F0.jpg
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