How to contact Head of British Gas

pinkcloud

Does anyone know how to contact the Head of British Gas please?

pinkcloud

wavelets

pinkcloud wrote: »

Does anyone know how to contact the Head of British Gas please?

pinkcloud

Buy a BG share, then go along to their shareholder's meeting where he will hopefully be in attendance.

pinkcloud

Thanks but I need to do it now.

pinkcloud

Robin9

Complaints Management Team
PO Box 226, Rotherham, S98 1PB


Whats the issue ? Is this the moving of your electric meter as in your other posts ?

pinkcloud

Thanks but no the electricity meter is being dealt with by the electricity people.

The British Gas complaints won't do. I want to contact the Head person.

pinkcloud

k3lvc

pinkcloud wrote: »

The British Gas complaints won't do. I want to contact the Head person

Good luck but that's a serious sense of entitlement you're showing

pinkcloud

k3lvc wrote: »

Good luck but that's a serious sense of entitlement you're showing

Sorry I don't understand this.

pinkcloud

k3lvc

pinkcloud wrote: »

Sorry I don't understand this.

pinkcloud

There are lots of times I'd like to be dealt with by the 'head person' but instead accept that others are better placed to deal with me. Maybe if you were a bit more forthcoming re your issue someone might tell you the best way to resolve it. I'll put money on the fact that going to the BG CEO won't be the way

wavelets

pinkcloud wrote: »

Sorry I don't understand this.

pinkcloud

I think what is being suggested is that BG have almost 13 million different energy accounts (probably held by around 7-9million customers, as many will be on dual fuel)
BG employs over 30,000 staff, some whose only role is to interface directly with customers.

pinkcloud wrote: »

Does anyone know how to contact the Head of British Gas please?...

pinkcloud wrote: »

Thanks but I need it now....

No one person can possibly even contemplate handling the queries of that many customers, so what makes you think you have the entitlement to contact a single person; one whose role is not primarily customer facing? And to expect immediate access to that person?

As asked previously, what's the issue?
If we were to understand the issue, we may be able to advise you who best will be able to assist you.
But most customers should start off following the supplier's complaint procedure, if they have any issue relating to the supply of their energy.


Edit: Cross posted with k3lvc

Robin9

Then write to

The Chief Executive Officer
British Gas
PO Box 226, Rotherham, S98 1PB

macman

Google is your friend...
mark.hodges@britishgas.co.uk
But your chance of actually receiving a reply from Mr Hodges himself is precisely zero.