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Amazon purchase

24

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Seller ??
    Is this item listed on Amazon ??
  • marcarm
    marcarm Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yvonneem wrote: »
    Yes. They gave me address to go to. Halfords. Halfords are saying that it wasn’t DBD who delivered it to me so they cannot return it.

    What company is the label from?
  • Yvonneem
    Yvonneem Posts: 26 Forumite
    Third Anniversary 10 Posts
    Yes item is listed on Amazon.

    Label was simply address to company I purchased item from
  • PDC
    PDC Posts: 805 Forumite
    JJ_Egan wrote: »
    Seller ??
    Is this item listed on Amazon ??

    Sounds like it was bought from a seller on Amazon, rather than being sold by Amazon themselves.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes but even then i have never had a returns problem .
  • marcarm
    marcarm Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yvonneem wrote: »
    Yes item is listed on Amazon.

    Label was simply address to company I purchased item from

    Was this a prepaid label?

    If not then it's no wonder Halfords didn't accept it.

    Can you post what information was on the label as it seems to be being dripfed at the moment. Was the label for a specific delivery company?
  • Yvonneem
    Yvonneem Posts: 26 Forumite
    Third Anniversary 10 Posts
    It’s just an address sent via email. Nothing else. I’ve just written it out and stuck it on parcel. There was a barcode that I printed out and stuck inside parcel as directed. Halfords asked for barcode so opened up parcel but barcode did not correspond to anything to do with DBD who I was told were the carrier.
    Totally at a loss as to what to do.
  • PDC
    PDC Posts: 805 Forumite
    Yvonneem wrote: »
    It’s just an address sent via email. Nothing else. I’ve just written it out and stuck it on parcel.
    Yvonneem wrote: »
    There was a barcode that I printed out and stuck inside parcel as directed.

    Did wherever you got the barcode from not also list some instructions? I seem to recall when I had to return something to a seller thats what happend.

    As others have sudgested, wondering if DBD(?) is definately the carrier who the return barcode is for?
  • ibruceuk
    ibruceuk Posts: 4 Newbie
    The barcode will have been the standard Amazon returns barcode.

    I'm not sure why you went to Halfords, what exactly did the seller say to you about the return?
  • marcarm
    marcarm Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Or that it isnt a prepaid postage label, hence why it does not register with Halfords.

    What else is on the barcode label?
This discussion has been closed.
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