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Suggestions for a PPI Claims Company

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  • dunstonh
    dunstonh Posts: 119,743 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I'm paying 12% so less than £200 pounds so far, if it was 10's of thousands then I would have looked at alternative routes, but then I would definitely remembered paying that, this was more of a punt and see what/if anything I had,

    That is scenario specific. It doesnt quite fit with a moneysaving site but I can see the logic you are presenting for that case.

    However, just look at how many posts we have seen on here where the redress has been in the high thousands or tens of thousands and the person is shocked at the CMC charging thousands or even tends of thousands of pounds. It is that scenario we are looking for people to avoid.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,369 Forumite
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    edited 30 October 2018 at 2:19PM
    The trouble with Claims Companies is that most people do not understand what they do and are bamboozled by them.


    They do have ANY 'special powers' to get your complaint upheld or looked at
    They do not have a magic complaint procedure that somehow bypasses the normal one.
    They CANNOT access your credit history to 'find' PPI you may have had, only you can do that
    They CANNOT find out any information about your credit history from more than 6 years previously because no one can do that, not even you, unless you remember.



    They do however...
    As above, scattergun SAR every finacial insitution if they think you might have had vredit with them
    They will blanket complain with a list of spurious reasons that may hurt your complaint
    They will take 24% of your complaint if it is upheld
    They do use exactly the same procedure that you would [and it's free of charge]
    They rely on YOU finding out the information regarding what companies you had credit with
    Non me fac calcitrare tuum culi
  • Nasqueron
    Nasqueron Posts: 10,752 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 30 October 2018 at 5:06PM
    So no point of a having a forum then and any views of our own,

    Not when you are advocating people waste money unnecessarily. It's like if you recommended people shop at Waitrose to save money, people would point out Aldi were cheaper

    ah, that magic finger in the air 30% again,!

    Until the cap of 20%, most of the firms charged 30%+ VAT, some were closer to 50%. Remember the cap only came in earlier this year by which time we were into the last year of PPI complaints. You're still likely to pay 24% using any firm.

    as mentioned I didn't provide ANY account numbers ?

    Claims management firms cannot find these out. They don't have a magic wand. If you think they have some special technique then you're sadly mistaken - all they can do is use the same SAR process you can use yourself for free. There is no list of your finance in the public domain, the last 6 years on your credit record which is freely available to you to look. Otherwise you have to rely on memory
    The OP said they would struggle and wanted an easier option,

    now their off to Citizens Advice, yeah seems a lot simpler than the 5mins I've spent over the whole process

    :rotfl::rotfl::rotfl:

    How is it an easier option to provide all the information to a claims firm to post off your complaint, thus involving a third party, rather than to just post off your complaint directly? It cannot be any simpler that you writing to the firm and explaining why you feel it was miss-sold. Any process involving a third party (even a tool like Resolver) automatically makes things less simple as they aren't using your own words, they're using their own interpretation of what you said and quite possibly adding on their own copy/paste nonsense

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Vectis
    Vectis Posts: 771 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Why do you feed it? The advert has been removed, no more conversation is necessary.

    The more you feed people like this the more important they feel. Best to ignore them (apart from reporting the posts).
  • Oh boy what have i started?

    I know Martins advice is to do it yourself and up untill a few weeks ago i would have done, just never got round to it, but Martins advice is general and at the end of the day it's just his advice we are all entitled to make our own choice, I will not use CAB for this as i think they have enough work on their plate helping people with PIP and UC alone.

    The issue for me is not filling out the forms as such, i can write etc it's the cognitive side of things i have issue with to be blunt i have real issues around thinking like a normal person nowadays, and the task of finding out who owns what debt now is WAY beyond me right now and the Mrs only uses tablet for facebook so not much help on that front, so this is one of the big reasons for wanting to use a CMC.

    I think we have about 80% of the people we had issues with and again using a CMC would throw up a chance of getting more companies we had issues with.

    I did ask for suggestions for CMC so anyone giving me suggestions and being given a red or yellow card seems crazy if they are at fault then i guess i should be at fault for asking not then for helping.

    I would ask if someone has a CMC suggestion then please PM me directly with your suggestions and then i can make up my own mind (WHAT LITTLE I HAVE LEFT OF IT) on what to do next, i think i may do it directly for people who are still in business the like of Barclaycard/Argos loans/Argos card etc but for people who i know have gone i may use a CMC, I will do another post tonight listing the people who we may have a claim with and maybe someone could shed some light on the people for us.

    Also another i have is concentraction levels have gone through the floor, this post would normally take 2 mins to post but this must have taken me about 20-30 to post, so as i say it's the brain that is screwed not my hands, and as i say don't have a go at the people who make suggestions it is what i asked for, if they give me suggestions i can go away and do my own homework as it stands right now all i know are the ones i mentioned in my first post.

    All1
  • Be aware that anyone who PMs with recommendations re CMCs is more than likely to be a scammer. Tread carefully.
  • -taff
    -taff Posts: 15,369 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    And also be aware that their usual contract says they'll represent you in ALL complaints, so make your complaints first to the companies you know, and then get them involved.
    Non me fac calcitrare tuum culi
  • Alloneword wrote: »
    don't have a go at the people who make suggestions, it is what i asked for
    What you asked for was SPAM I'm afraid, which is against forum rules.

    No poster is allowed to recommend a Claims Firm because that is advertising.

    Even the recommendation of free-to-use "Resolver" is generally given short shift by forum regulars because it basically circumvents the already free-to-use complaints process adding an unnecessary third party into the mix.

    If you have no family or friends to help you, then I once again suggest you go to the CAB who will help you directly to make a PPI complaint or refer you to someone who can. Saying that they are too busy helping others is hardly a legitimate reason not to enlist their aid.

    Why waste a whole swathe of money?

    I also strongly recommend you ignore any personal messages you may receive extolling the "virtues" of a particular firm.
  • Nasqueron
    Nasqueron Posts: 10,752 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Alloneword wrote: »

    the task of finding out who owns what debt now is WAY beyond me right now and the Mrs only uses tablet for facebook so not much help on that front, so this is one of the big reasons for wanting to use a CMC.


    Claims firms cannot do this for you, this information is not available to anyone but you and the bank. If you engage a claims firm, the first thing they will do is ask you who the policies were with so they can start the process.


    Also, you mention old debt here, if you have unpaid old bills, if you did have PPI any refund could well be offset against the old debt. In that case you would receive nothing but the claims firm would bill you for the full amount awarded (and offset) meaning you would end up further in debt.


    Do not use a claims firm

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Nasqueron wrote: »
    Also, you mention old debt here, if you have unpaid old bills, if you did have PPI any refund could well be offset against the old debt. In that case you would receive nothing but the claims firm would bill you for the full amount awarded (and offset) meaning you would end up further in debt.
    I may have a brain injury but i'm not thick i understand that perfectly that is why i said our financial situation is complicated, i refer to old debt meaning old loans etc we may have had not that we owe money to people as we don't.


    Nasqueron wrote: »
    Do not use a claims firm
    Is that not my choice? very few of you are putting yourself in my shoes, i understand that any CMC will charge but i'm in a situation here of getting something back (via a CMC) or nothing as i cannot deal with this issue now since i have had my stroke, i could well go to the CAB but being on benefits and just had help from the CAB with my PIP application i know how busy they are with UC & PIP applications and i feel people on UC or PIP or more deserving than myself, sorry for for spelling.

    All1
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