Suggestions for a PPI Claims Company

dunstonh

...Yes, I could have also have washed my car for free on the weekend too, but i didnt, I got someone else to do it, and they only used soap and water too,

Car is manual work that takes an hour or several hours. Complaining to a financial firm about something is clerical and takes 5-10 minutes.

A car wash costs about £10. Using a CMC can cost you several or even tens of thousands of pounds.

didn't have them!

Nor will a claims company.

Don't have them so have nothing to look at

Don't have any paperwork at all? Check your credit report

Nor will a claims company. You can get credit reports online in minutes from the like of Noddle.

Nasqueron

thebigstillmeister wrote: »

I see my post was removed, (...rolls eyes)

I'm not spamming or advertising, I've been on this site for 12 years,

The OP was not asking for a list of reasons why they are doing things wrong, they were simply asking for a recommendation ONLY and I gave one based on the company i'm currently using right now,

I didn't have ANY account details at all, I vaguely knew the names of a couple of companies that I 'may' have used years ago and they did all the work,

Also, believe it or not, some of us are actually quite busy day to day and I was happy to use their service (which is no where near the 30% fee randomly plucked out of the air),

MSE advice plastered all over is not to use a claims firm hence your post was correctly flagged as spam and deleted.

There are NO recommendations for firms because all of them do the exact same thing as you do. Your analogy with the car washing is flawed.

With a car wash analogy, you would still wash the car yourself but you'd pay the claims firm 1/3 of the cost of the cleaning products just for them ordering them for you, they wouldn't clean the car.

You need to understand that the complaint process used is identical, either you fill in the form and send it off or they fill in the form and send it off - either way you have to provide them with all the details, your account numbers, complaint reasons and evidence etc and if you have those you can do it yourself or ask a friend/relative to do it for you if you are unable to write

Nasqueron

thebigstillmeister wrote: »

...Yes, I could have also have washed my car for free on the weekend too, but i didnt, I got someone else to do it, and they only used soap and water too,


Just checked the online guide on here;



Don't know if you even took out PPI?

First, you can try finding out by going back through all your old loan and mortgage statements and checking for any mention of an insurance fee or product to cover your payments if you lost your job through accident, sickness or unemployment.


didn't have them!

Look for something that may be called 'payment cover', 'protection plan', 'ASU', 'loan protection', 'retail payment protection', 'loan care' or similar.

Don't have them so have nothing to look at

Don't have any paperwork at all? Check your credit report

If you don't have any documentation or simply can't remember which lenders you've borrowed from, don't worry – you can check your credit report. It lists loans, mortgages or other debts that were live within the last six years, even if they're now closed.


Well I just claimed for a loan I didn't know I had from 2003 so that would not have shown would it?

Sadly, though, it's not quite that simple – while you'll be able to see which lenders you've had accounts with, your credit report WON'T tell you if the accounts had PPI or not. But at least you'll know which lenders to check with.


...well that's useful to know, glad that took me 5mins and still none the wiser,!

If you don't have the account details, neither does the CMC. This information is not publicly available. Your last 6 years are on the credit record, beyond that it's your memory. With a LoA, the claims firm will just spam SARs to every firm under the sun and hope to get lucky but you can do this yourself. CMCs do not have any special powers, all they do is fill in the same form you do and post it off and charge you 20% (now, capped) + VAT for the privilege of buying a stamp. They also can harm your complaint by putting in false/contradictory statements on the complaint

[Deleted User]

Alloneword wrote: »

I do have account numbers but it's beyond me doing it myself due to my stroke i do not think the way i used to and it's all too complicated for me now, sure it may be easy for you but walk a mile in my shoes comes to mind here.

If you genuinely cannot fill in a PPI complaint form and you have no one at home who can help you, my advice would be to go to the Citizen's Advice Bureau where I'm certain one of the advisers there would either help you personally or refer you. There is absolutely no need for anyone to employ a Claim Management Company, they are simply far too expensive and they provide nothing in terms of personal help and support.

thebigstillmeister

Nasqueron wrote: »

MSE advice plastered all over is not to use a claims firm hence your post was correctly flagged as spam and deleted.

So no point of a having a forum then and any views of our own,

Nasqueron wrote: »

you'd pay the claims firm 1/3 of the cost of the cleaning products just for them ordering them for you, they wouldn't clean the car.

ah, that magic finger in the air 30% again,!

Nasqueron wrote: »

either way you have to provide them with all the details, your account numbers

as mentioned I didn't provide ANY account numbers ?

The OP said they would struggle and wanted an easier option,

now their off to Citizens Advice, yeah seems a lot simpler than the 5mins I've spent over the whole process

:rotfl::rotfl::rotfl:

Browntoa

You still haven't mentioned what "magic trick" the CMC has to find out the information other than you giving it to them for a large chunk of your ppi claims

They have no magic wand or insider information.

MSE advice is not to use a claims management company but to do it yourself for free

dunstonh

ah, that magic finger in the air 30% again,!

To be fair, most of them are now 24%. However, prior to the recent rule change, most of them were over 30%. So, perhaps Nasqueron was being too generous and should have said closer to half.

now their off to Citizens Advice, yeah seems a lot simpler than the 5mins I've spent over the whole process

But 5 minutes with the financial firm would have been even easier and saved you a lot more money. Unless your refund was peanuts to begin with.

[Deleted User]

thebigstillmeister wrote: »

So no point of a having a forum then and any views of our own

There is a big difference between having a different opinion and actually advertising a particular firm.

thebigstillmeister wrote: »

now their off to Citizens Advice, yeah seems a lot simpler than the 5mins I've spent over the whole process

But, again, the difference is that what you are advocating costs a huge proportion of any redress awarded and even attracts VAT!

Anyway, I think we can agree to disagree as long as no particular Claim Companies are recommended.

thebigstillmeister

Browntoa wrote: »

You still haven't mentioned what "magic trick" the CMC has to find out the information other than you giving it to them for a large chunk of your ppi claims

They have no magic wand or insider information.

MSE advice is not to use a claims management company but to do it yourself for free

Sorry when did I say they have some "magic wand",

The OP said they would have trouble with the process and wanted an easier option which I provided,

I went down this route literally spent 2mins filling something out online and a further 5mins signing and sending letters back and forgot about it,

i'm now £1500+ better off for loans dating back 15 years which I have no recollection of ever having and still have 2 pending,


Now the OP is basically back to square one, trying to read all the stuff on this site, signing up to 3rd party websites to find old loans etc that only go back 6 year, off to visit the Citizens Advice,

Brilliant ! so much easier you're right

thebigstillmeister

dunstonh wrote: »

To be fair, most of them are now 24%. However, prior to the recent rule change, most of them were over 30%. So, perhaps Nasqueron was being too generous and should have said closer to half.



But 5 minutes with the financial firm would have been even easier and saved you a lot more money. Unless your refund was peanuts to begin with.

I'm paying 12% so less than £200 pounds so far, if it was 10's of thousands then I would have looked at alternative routes, but then I would definitely remembered paying that, this was more of a punt and see what/if anything I had,