NEW: Got questions about energy? Put them to Gary and Andrew from MSE's Utilities team during our energy-themed 'Ask An Expert' event. Check back here from Tuesday 9 August, 12pm

Incorrect Financial Associations on Credit Club

I signed up for the MSE Credit Club and most things look okay except the financial associations.

There are 15 associations in 2 groups.

One is my wife's name with the right date of birth that has 3 records, one is my wife's name with the wrong date of birth (1929 so not even close) and it has 12 records.

When I click through for more information it has various different ways of spelling my wife's name and her date of birth, some correct and some incorrect, sometimes the same birth month, sometimes not even close.

I queried this with Experian who contacted the financial institutions and they have replied saying the associations are accurate even though they are not.

Does it matter, and if so what can I do about it?

Replies

  • DobbibillDobbibill Forumite, Ambassador
    4K Posts
    Eighth Anniversary 1,000 Posts Mortgage-free Glee! Name Dropper
    Ambassador
    It would depend how the different institutions hold her name. Eg - if her name is Annie Hilda Jones, she may have applied to some as Annie Jones, others Annie H Jones, A H Jones, etc etc. They may all be correct.

    DOB should be corrected but that again may be the way that particular company holds it so she would need to ensure it is accurate with them. If this is the case, then raise a dispute about it as they may have mismatched with another person of a different generation.
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
This discussion has been closed.
Latest MSE News and Guides

Homes, hornets & high heels

This week's MSE Forum highlights

MSE Forum

Kids eat for 'free' or £1 this summer

Little ones can enjoy hot meals for less

MSE Deals