Eon harrasing & bullying

Carotine79

I am also being harassed by E-on, same tactics, multpile threatning emails and texts. Calling them have no effect they don't do their job reflecting what they said on the call. When you calll them, they put you on hold and half the time when they get back on the line they don't hear you, or pretend they don't and hang up the phone to your face... and your problem isn't solved. It is the second time I had to deal with this company and both time they used the same technique. Bullying is their commercial way of dealing with customers. The attitude and lack of accountanility of these companies is unbelievable. I am trying to raise the media attention but I am not sure where to start, I think the most testimonies we can get the better it will be. Please contact me if you have some similar experience with E-on. thanks

OrbitHeadache

Rich take the emotions out of it and deal with the facts of the issue at hand.You come across as extremely defensive and are making issues out of things that don’t really need to be made issues of like why is the EoN representative is posting on this forum.

Any dispute is best settled via communication, persevere with it and you will eventually get a result. Burying your head in the sand and getting defensive tends to lead to more issues down the road.

Former_E.ON_Company_Representative:_Malc

Carotine79 said:

I am also being harassed by E-on, same tactics, multpile threatning emails and texts. Calling them have no effect they don't do their job reflecting what they said on the call. When you calll them, they put you on hold and half the time when they get back on the line they don't hear you, or pretend they don't and hang up the phone to your face... and your problem isn't solved. It is the second time I had to deal with this company and both time they used the same technique. Bullying is their commercial way of dealing with customers. The attitude and lack of accountanility of these companies is unbelievable. I am trying to raise the media attention but I am not sure where to start, I think the most testimonies we can get the better it will be. Please contact me if you have some similar experience with E-on. thanks

Hello Carotine79 and welcome to the Forums.

What is it we're contacting you about? Is it a similar issue to the OP - a business move? If you let me have a bit more information, I'll do my best to steer you in the right direction.

If it helps, you can also contact us via the Live Chat service on our website. Advisors are online from 8am to 8pm Monday to Friday and between 8am and 6pm Saturdays. Saves phoning and you can keep a transcript of the conversation if you wish.

Thank you Carotine79.

Malc

Former_E.ON_Company_Representative:_Malc

OrbitHeadache said:

Rich take the emotions out of it and deal with the facts of the issue at hand.You come across as extremely defensive and are making issues out of things that don’t really need to be made issues of like why is the EoN representative is posting on this forum.

Any dispute is best settled via communication, persevere with it and you will eventually get a result. Burying your head in the sand and getting defensive tends to lead to more issues down the road.

Hello OrbitHeadache and really good advice.

Just a quick heads up. This thread is from 2018 and the OP (Rich_WH) hasn't been back to the Forums for over a year. Not sure they'll see it.

Malc

cajef

OrbitHeadache said:

Rich take the emotions out of it and deal with the facts of the issue at hand.

This thread is nearly a year and a half old and Rich has not been back on the forum since February last year.
 
Edit:- beaten to it by EON rep.