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Reclaim payday loans for free discussion area

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  • Hi

    I was basically relying on payday loans to live day to day. I eventually told m6 family who cleared them for me. Which I I guess was luck6 for me. This was around 6 years ago and I’m not sure how to find out who they were with and amounts.

    Does anyone know how I would find this out?

    Thanks
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Either your own records, memory, or credit files.
  • Hi,

    Just wondered if someone can help? I had payday loans from quick quid in 2009/2010 and paid a lot back. I have gone through resolver to make a claim as my affordability wasn’t checked and I couldn’t afford it which put me behind on lots of primary bills. The response has come back that they would like to see bank statements and wage slips from then. Maybe I am not the only one but I don’t have any of these now. Do they have to have this? Thanks you
  • Thank you.

    Am I best using resolver as I’m unsure your what to put in the email. I have suffered with my mental health for over 10years and ending up losing my home as a result as I was trying to cover the cost of these rather than my rent
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They don't have to, but it obviously helps support your case if you can provide them.
  • Johnrutt
    Johnrutt Posts: 5 Forumite
    edited 29 April 2019 at 12:28PM
    I have changed my bank since then very difficult to get the statements !
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Johnrutt wrote: »
    I have changed my bank since then very difficult to get the statements !

    Have you asked them if they can provide copies?

    They may store statements for say 9 years.
  • Just been on the phone to them now and they say they store statements for 7 years but should have all my information on ‘datafilm’ for Every! Ten pounds to get all the info but probably worth it. thanks for your help.
  • DCFC79 wrote: »
    Have you asked them if they can provide copies?

    They may store statements for say 9 years.
    Just been on the phone to them and they go back 7 years but indefinatel on “microfilm” so for £10 should be able to get it! Thanks for your help.
  • Turtle87
    Turtle87 Posts: 38 Forumite
    edited 29 April 2019 at 7:04PM
    Just started my process in the last couple weeks using Resolver. First thing to note, most of the lenders I am making a complaint to are replying saying they can only respond to the registered email address they hold on the account. Seems like delay tactics sadly. I will post updates.
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