Reclaim payday loans for free discussion area

[Deleted User]

chrismoore1983 said:

I took out a £1000 loan with safety net credit and I am very happy with the way it is being sold, the essentially force me to take out another loan with them every month.  I feel I have a very strong case and would like to raise a complaint with resolver, the only issue of concern for me is if they can take back the full loan repayment at once as this would cause huge financial difficulty.  

You'll only need to repay on the agreed date.  They won't force early repayment any more than they will force you to take another loan.

But what is your complaint if you're very happy with the way it was sold?

chrismoore1983

I was wondering whether anyone had some advice please?  I will try and keep this brief.  I took out a loan with SafteyNet credit for £300 around January 2020, when they took repayment the took the full amount plus interest leaving me with £50 (nothing too unusual for this company), I therefore had to take out a further loan with them until I had a balance of £1000.  Since Christmas I have been trying to lower the amount by £100 but is causing me great stress.  I feel that they didn’t assess my financial situation fairly and didn’t not offer me a sustainable loan (having to borrow from them multiple times a month is clearly not sustainable).  They have also emailed my saying that their underwriting team think I am possibly experiencing financial hardship and that my situation may have changed; yet they still allow me to take out loans with them, I feel this is irresponsible lending.
I would like to complain to them through resolver and I would like them to write off the amount outstanding, redress the interest I have paid, remove them from my credit score and most importantly APOLOGISE!, but I am concerned that they may take the full balance back £700 and not allow me further access to credit if I complain.  Has anyone had dealings with this company before? Do people think my complaint is valid and do I have a high possibility of it being accepted by them?
thanks you!!!!