Returning to Amazon

neilmcl

Colin_Maybe wrote: »

Presumably the part that makes it really easy to return items.

What's really easy about having to go to a Delivery Office to print off a label that you could've printed in the convenience of your own home.

custardy

neilmcl wrote: »

What's really easy about having to go to a Delivery Office to print off a label that you could've printed in the convenience of your own home.

and what do you do after you have printed the label?

Terry98

This is ideal for anybody that has not got access to a printer.

Hermes/Ebay have started a similar service https://www.hotukdeals.com/deals/ebay-try-hermes-printerless-shipping-for-just-1-up-to-2kg-3058395

wongataa

custardy wrote: »

and what do you do after you have printed the label?

Well, I think the issue is that Post Offices are lot more common than delivery offices. It is usually easier to get to a Post Office.

Andy_L

tazwhoever wrote: »

Thanks guys. Had to take it to Royal Mail delivery office after Post Office refused it. Yes, they scanned the QR code and they printed off returns label.

Don't like this new system!

You don't have to use it.

There's an option for having a delivery office print the address label based on a QR code on your phone & there's an option for printing the label yourself & taking it to a Post Office( or amazon locker or local shop)

neilmcl

wongataa wrote: »

Well, I think the issue is that Post Offices are lot more common than delivery offices. It is usually easier to get to a Post Office.

Precisely, plus they tend to have opening hours that are more convenient than most delivery offices.

neilmcl

Andy_L wrote: »

You don't have to use it.

There's an option for having a delivery office print the address label based on a QR code on your phone & there's an option for printing the label yourself & taking it to a Post Office( or amazon locker or local shop)

But it seems that the OP wasn't presented with that option, else I'd imagine it's exactly what he wanted to do.

Andy_L

wongataa wrote: »

Well, I think the issue is that Post Offices are lot more common than delivery offices. It is usually easier to get to a Post Office.

So take it back via the Post Office instead. I'm not seeing a problem. If you don't have a printer or,like me a few weeks ago, its broken you have to traipse to the delivery office. Otherwise take it to the PO

Andy_L

neilmcl wrote: »

But it seems that the OP was presented with that option, else I'd imagine it's exactly what he wanted to do.

I assume you mean wasn't?

Its possible, or its possible they misread the description (I did the 1st time I saw it as an option and assumed you could do it at a PO not just the Delivery office) & ticked the wrong box.

tazwhoever

Post Office is 7 mins walk but they couldn't scan the QR code, that's why I had to take the bus to Delivery Office 10 mins away from my home.

Yes, I did collect it from Post Office.

They was no returns address on the sheet (there was few months ago). They system has changed.