Robbed in hotel room. Who is liable?

photome

Jan1975 wrote: »

What on earth are you talking about??? If you don’t have anything useful to say shut up.

I’m not hysterical- what I am very surprised about the rude assumptions posters have made. My understanding was this was a helpful forum.

I thank serious posters for their comments. I’m in Spain and my husband is in London, his plans delayed and beaten up by Russian male thugs. I think I have the right to be a little upset and concerned

Oh dear


my post was useful, please tell me why it wasnt? and dont tell me to shut up on a public forum


you werent there, you dont know what your husband was doing (that was the point of the first line of my reply)


the second line was answering your question on who was to blame

LadyDee

OP - exactly what do you want? People here have given you the advice you wanted - was the hotel responsible? No. OK, there's been a bit of ribbing, but on the whole they have expressed their sympathy for your husband's position. You think the hotel is responsible, and simply because nobody else thinks they are, it's no good getting even more upset.
The hotel will doubtless have CCTV and maybe the police will be able to track down the thieves - this is just the sort of thing that is repeated over and over until they get caught. Your husband will not be the only person to whom this has happened and, most important, he wasn't physically hurt.

Dasa

Nick_C wrote: »

I imagine he is guessing they were Russian based on the language they used when speaking to each other. He may even have taken their features into account. Does it matter?

The fact that they were 'Russian' only came further down the story and as an afterthought as an edit. That's a bit odd to me. Anyway what does it matter what nationality they were, a thief 's a thief in any nationality.

sheramber

He was mugged by persons unknown who followed him to his room.

Hardly the hotel's fault. If anybody noticed, for all the hotel knew they were together.

pmduk

Because of the modern compensation culture the hotel won't apologise to the OP's husband, it's not their fault and might be taken as an admission of fault. I'm pretty certain they regret it happened, however, no business wants that to happen on its premises.

The only people to blame are the robbers, they're everywhere, even in Spain

CardinalWolsey

I would recommend that the OP's husband undertake travel security training. I had to take an online course recently for work - I'm a seasoned traveller but I still learnt a few things. The number one thing is to not take security for granted, no matter where you are staying. Ultimately your security is your responsibility; unfortunately the biggest detractor from personal security is alcohol - where your guard drops. I'm not saying this is the case here, but it is often a contributory factor.

As the OP, I would be saying to my other half that I would be following up with the hotel and police for them, to help take some of the stress away from it for them. A 4/5 star hotel _will_ have CCTV, and if nothing else should help confirm the OP's husband's story (to the police and to the OP).

Blackbeard_of_Perranporth

Mind me again when I turn up in Boston, Massachusetts in December to do my normal orientation about my surrounding, not to flash my cash. be incognito. Not that I am some executive, but have a degree of common sense,

agrinnall

CardinalWolsey wrote: »

I would recommend that the OP's husband undertake travel security training. I had to take an online course recently for work - I'm a seasoned traveller but I still learnt a few things.

Yes, I've just had to do a similar online training session in order to be able to continue to travel for work, while a lot of it is more applicable to countries where safety and security are a bigger concern than they are in the European countries I travel to there were still a few things that were good to either learn or be reminded of.

hollydays

It may have been that these men spotted his Rolex and followed him.
When I'm travelling I try to blend in.

Potbellypig

hollydays wrote: »

It may have been that these men spotted his Rolex and followed him.
When I'm travelling I try to blend in.

This was exactly my thought reading through this now. I've never robbed anyone, but if I was scoping out who to rob, then the Executive Gentlemen with the Rolex on his arm would be in my top 3.