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TomsMom

gsmlnx wrote: »

Follow the information at https://www.plus.net/help/broadband/router-user-guides/
Click on the image of your router and then look for the section "How do I check or change my Wi-Fi settings".
Then follow the instructions given.

Thank you. Unfortunately, my router isn't shown there. Maybe it's an old style, I've had it 6.5 years.

[Deleted User]

@tomsmom
The theory will be similar regardless of router. Look at the instructions for the 582N (the oldest of the 3 routers on that page) and then look at you own router.
Or alternatively look at your router's label and tell us the make and model you have. Then we maybe able to offer more specific help

TomsMom

gsmlnx wrote: »

@tomsmom
The theory will be similar regardless of router. Look at the instructions for the 582N (the oldest of the 3 routers on that page) and then look at you own router.
Or alternatively look at your router's label and tell us the make and model you have. Then we maybe able to offer more specific help

It's a Thompson TG585 v8

I feel such a nuisance, sorry

[Deleted User]

The how to change wireless settings is at
https://www.plus.net/help/archive/broadband/thomson-585-wireless-settings/
The Wi-Fi password is put in the box marked "WPA-PSK Encryption Key"

TomsMom

gsmlnx wrote: »

The how to change wireless settings is at
https://www.plus.net/help/archive/broadband/thomson-585-wireless-settings/
The Wi-Fi password is put in the box marked "WPA-PSK Encryption Key"

Thank you so much, will have a go at sorting this out later