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Eon - lowell ***ombudsman update***

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  • thank you common sence

    eon are asking me in one breath t5o send them my first c/tax bill at new house , they have already acnolaged that I opened account at it !!"!

    they then go on to say "I may have had 2 addresses"


    I have sent them screen shot from expedian showing address change


    I have spent 3 days with eon banging my head against a brick wall, and got nowhere

    lowells have bought what they feel is a legitimate claim based on estimated bill from 2013
  • !!! wrote: »
    You're still avoiding the advice being given to you.

    Send the Prove-It letter and await their response

    sorry , letter to who? eon or lowells
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    All letters need to go to Lowell as they have possession of the debt.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • lowells have a valid claim based on a meter estimate taken 20 mths after i left , what can or will they do?

    the fault is with eon who need to sort this
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    But you said Lowell own the debt back in one your earlier posts. Write to Lowell or they will start legal proceedings against you. And you will lose out and inevitably incur further costs, if you don't write to Lowell...
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • Forget Eon they don’t own the debt anymore.

    You have two choices, you send the prove it letter to Lowell, which has been linked above many times for you, and the onus is them to “prove”.

    Second option, you ignore all us, legal proceedings will be started against you and you will be in a bigger mess!

    Your choice!
  • the debt was only incurred in about june 2013 when they changed the meter ,

    I have read the prove it letter and this concirns me

    Statute Barred debts.

    A debt will be "Statute Barred" if there has been no acknowledgement of the debt by you making a payment or in writing within the relevant limitation period.

    The debt would then be legally UNENFORCEABLE.

    If you are in England/Wales then the limitation period is 6 years and you should read:


    the limitation would apply 6 yrs after defaulting , bill was june 2013 + say 3 mths = sept 2013 , limitation would be sept 2019
  • Willing2Learn
    Willing2Learn Posts: 6,294 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 23 August 2018 at 3:57PM
    This is the last time I comment on this thread as it is like banging my head against a brick wall.

    You didn't live at the property in 2013, therefore you are not liable for a bill issued in 2013, therefore the debt would be Statute Barred. Mash the two letters together, the 'Statute Barred' letter and the 'proveit' letter, adding that you left the property in 2011 and cannot be liable for any debts accrued after that date.

    Edit: And the letter needs to go to Lowell!

    I'm done here!!
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • PixelPound
    PixelPound Posts: 3,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Is there any point doing the proveit - haven't Lowell already said that its from the meter change in 2013? Surely the proveit letter will just give the same information, if Eon says the debt is until 2013, unless you put something else. Were Eon informed at the time, was a final bill produced.
  • I have not spoken to lowell yet

    there was no final meter reading as it was a pay as you go meter , ie: no payment in advance = no services , Eon were told that I was moving , given new address and sent me keys/cards for new property , I left the key/cards for the old house in the old house so that next tennent could use etc , the bill is for the period oct 2011 untill june 2013 , I was during this period buying and using power at the new house with new key/cards until changing PAYG supplier several yrs later

    to me , it looks like someone has bypassed the meter (owner/builder?) used power , with no payment , then damaged meter , asked for suply in there name and eon are chasing up estimated use and standing charge for 20 mths
This discussion has been closed.
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