Virgin money RS - maturity

molerat

veryintrigued wrote: »

My available balance has increased from 3501.59 to 3550 i.e. looks like 48.41 in interest and the account is now called an Easy Access E-Saver Reward 18

Edit - uncleared transaction of PRODUCT TRANSFER + £48.41

Still showing as 2.5% interest and unable to withdraw.

veryintrigued

veryintrigued wrote: »

My available balance has increased from 3501.59 to 3550 i.e. looks like 48.41 in interest and the account is now called an Easy Access E-Saver Reward 18

Edit - uncleared transaction of PRODUCT TRANSFER + £48.41

All cleared and closed now.

molerat

veryintrigued wrote: »

All cleared and closed now.

Same here

Neil_Jones

Well the Virgin double interest thing is still happening. The interest has cleared at £48.81 on top of my deposited £3500, go to close the account and withdraw the lot and the system automatically adds on another £50.

It took the best part of a month for them to notice on the Reg Saver 8 so I may get a new letter in six weeks time.

To fail after one reg saver is bad enough but for the same issue to run through nine and presumably online issues 10, 11 and 12 is just tragic really.

neverbrokensarah

I should have read this thread and taken it in more I moved my interest received into the new Easy Access E-Saver issue 18 from their to my RS issue 11 as I haven't filled that with £250 yet this month. Then moved some from the account to my nominated account. Then with the remaining amount pressed close account and then more than I expected in now an uncleared transfer to the RS issue 11! I have sent them a message stating that I was given interest and then on closer it has moved more.

I have got the response
"Thank you for getting in touch. The excess amount is the closing interest that is owed onto the account."

Neil_Jones

Well it only took two weeks this time for them to notice the double interest payment on Reg Saver 9, letter received this morning which itself took a week to arrive so...

I don't think I want any more Virgin Money online savers in all honesty now, at least the blurb on the website says "we're not like other banks" - I think its missing a "thats because our products don't mature properly" subtext.

gingercordial

I've also had letters re RS8 and RS9. Formulating my response...

londoninvestor

Neil_Jones wrote: »

at least the blurb on the website says "we're not like other banks" - I think its missing a "thats because our products don't mature properly" subtext.

Someone should make a list of all the banks that claim "we're not like other banks". It seems to be lengthening!

veryintrigued

Don't forget all your Virgin e-accounts receive their interest on the 11th March

veryintrigued

veryintrigued wrote: »

Don't forget all your Virgin e-accounts receive their interest on the 11th March

Bump......