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Festival Park Stoke, Help pls

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Dragontorc
Dragontorc Posts: 18 Forumite
edited 13 August 2018 at 11:12PM in Parking tickets, fines & parking
Hi, I have received a Parking Charge notice from Euro Car Parks re overstaying. I have 14 days for £50 otherwise £90. I have looked at the Newbies section and i am overwhelmed by the information. The letter from them has a photo of the reg plate. I have taken no action yet.

Please help.
«13456

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  • Quentin
    Quentin Posts: 40,405 Forumite
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    Take the time to come to grips with the FAQ

    #1 covers what to do initially so concentrate on this

    There is a template appeal for you to copy and send it you follow this advice and study those FAQ
  • Dragontorc
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    Number 1 refers to a council, this is euro carparks, i see no faq on this hence my question.
  • KeithP
    KeithP Posts: 37,739 Forumite
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    You need to read post #1 of the NEWBIES FAQ sticky thread.

    In there you will find an already written blue template appeal.

    Send that to ECP.

    Send it without change or addition.

    Send it as the keeper.

    That's all there is to it.
  • Dragontorc
    Dragontorc Posts: 18 Forumite
    edited 13 August 2018 at 11:13PM
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    I think ive found the template.
  • Redx
    Redx Posts: 38,084 Forumite
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    DO NOT name yourself as the driver

    you can put that


    AN OCCUPANT of the vehicle is a BB holder and is covered by the EA2010

    the words "MY , ME , MYSELF & I" should never be used

    any appeal is as KEEPER, nothing else , the keeper of the vehicle is appealing , so KEEPER only


    give the correct details for the keeper
  • Quentin
    Quentin Posts: 40,405 Forumite
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    Dragontorc wrote: »
    ...., im going to add i was carrying a disabled person which is true, on the online form am i ok using my real name address email as long as i only select the reg keeper from the full down selection?




    Why are you going to add anything?


    By ignoring what it says in the FAQ (and KeithP's advice above) you look to be heading to tell them who was driving


    But of course you tell them your real name and address etc!


    (What would be the point of making up names and addresses???)
  • KeithP
    KeithP Posts: 37,739 Forumite
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    No you must not say that.

    You could perhaps say that the driver was carrying a disabled person, but why add anything?

    See the subtle difference?

    Now please edit your posts to remove clues to the driver's identity.
    There is no place for the word 'I' when describing events on the day.
    It was the driver shopping all day with the service user.

    The parking companies scour these forums waiting for people to trip themselves up and can use your posts against you.
  • Dragontorc
    Dragontorc Posts: 18 Forumite
    edited 13 August 2018 at 11:14PM
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    There are pages and pages of information i dont understand.
  • Redx
    Redx Posts: 38,084 Forumite
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    personally, I would do what I said and add the EA2010 addition I suggested, nothing more (you do this so they are on notice about the disabled person being carried and they need to make "reasonable adjustments)

    put the keepers name and address and any serviceable email address, even a new gmail address just for this purpose will do (but no lies)

    appeal as KEEPER, not registered keeper, not driver , nothing other than KEEPER if that option exists (Registered Keeper if KEEPER isnt there)

    and edit your posts to remove any idea of who was driving

    only a fool blabs on the internet and thats not you , so edit post #1 asap
  • Quentin
    Quentin Posts: 40,405 Forumite
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    Throughout here you are advised never to reveal who was driving


    You do need to take that advice on board and edit your posts to remove details of who was driving


    (And do take care not to reveal who was driving if altering the template appeal)


    The ppcs monitor here and can use your posts against you
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