Doctor Who - The Complete 1st Series £6.99 Delivered

foxy-lady

I have recieved mine. It doesn't have a minimum spend requirement. I would be interested to know if we all get the exact same code??

Mine is 14 digits long and contains 2 dashes, like this
YDCN-*****I-***N

krish

foxy-lady wrote: »

I have recieved mine. It doesn't have a minimum spend requirement. I would be interested to know if we all get the exact same code??

Mine is 14 digits long and contains 2 dashes, like this
YDCN-*****I-***N

as its a gift certificate, I would expect it is an exclusive code .... and the 'congratulations' wording is probably the standard text for a gift certificate, just so happens that in this case you're receiving it from Auntie Customer Service Virgin.

I expect the delay in people receiving them is that Auntie is manually ordering the gift vouchers for all her nieces and nephews one by one.

tengis19

Received voucher and my code is completely different.

Like a mug I went and used it on something I had my eye on. Very pleased to get it, now just received "your item is on Backorder" email :mad: I have 3 items on order with virgin and all 3 have gone to backorder. Cannot see why, as this item had "Usually despatched within 1 to 2 days" What are they playing at. If it wasnt for the fact this was cheapest I had seen this item I would not of bothered. Typical

gyinnit

I've had my voucher - you get an email that says:

"Dear GYINNITCongratulations, you have received the following gift certificate(s):
Code: XXXXXXXXXXXX, £5.00

From: customer service virgin
Message: Dr Who Good Will
Kind Regards,

Virgin Megastores Customer Service Team"

Wolverine

damn! now i wish i had ordered the box set on time
do you think this is zavvi showing signs of desperation??

foxy-lady

I have just tried to redeem the £5 code they sent me but it says not recognised??? Anyone else had this problem, i copied and pasted it and also tried it with the dashes removed.
xx

harryharp

foxy-lady wrote: »

I have just tried to redeem the £5 code they sent me but it says not recognised??? Anyone else had this problem, i copied and pasted it and also tried it with the dashes removed.
xx

Yes!! Just tried to order a DVD and exactly the same thing happened to me- code not recognised! I have contacted customer services via the contact form. Has anyone successfully redeemed one of these vouchers?

maemaesmummy

I have.. picked something in stock.... now had backorder email!!!

hazzer_2

:mad: no my code is not recognized either - yet another phone call:mad:

hazzer_2

:j SORTED - codes not recognized


There are 2 boxes one for gift vouchers and one for coupon/promotion codes

This one goes in gift vouchers

Good Luck