Sainsbury's Bank to change 'confusing' new credit card statements - MSE News

WatlingA5

OK - I'm still puzzled...

My closing balance (the amount that will be paid by DD) shows as £1,654.43. "Total transactions" page shows as £992.86, which is the correct total.

The transactions page also shows balance from previous statement as £661.67, and acknowledges receipt of that sum. Bank statement confirms money was taken out.

Page 1 panel shows:
"Your account summary:
Previous balance £661.67
Payments and credits received £661.67 CR
New transactions and interest £1,654.53
Fees £0.00
Closing balance £1,654.53

Payment information:
Direct Debit Amount £1,654.53"
Transactions page's £992.86 plus DD received £661.67 = £1,654.53.

It appears to me that they will take money to cover a payment that has already been made, but if I'm missing something, I'd be pleased to know what it is.

Have I got it wrong, or have Sainsbury's?

sausage_time

I think you have spent £1,654.43 and that is what your direct debit is for. Total Transactions is what you have spent, minus (not plus) the direct debit amount?