Add your feedback on energy supplier Orbit Energy

BigBlueSky

bristolleedsfan wrote: »

Beat The Cap - Jul19, cheapest tariff isnt offered via RAF code

I've just tried getting a quote on their website using a RAF code mentioned earlier on this thread and it offers me the tariff - "Beat The Cap Extra - Jul19".

Am I missing something ??

bristolleedsfan

BigBlueSky wrote: »

I've just tried getting a quote on their website using a RAF code mentioned earlier on this thread and it offers me the tariff - "Beat The Cap Extra - Jul19".

Am I missing something ??

I put postcode and RAF code in as promotional code, "Beat The Cap Extra - Jul19".didnt come up in results.
12 MONTH FIX and EASY FIX 36 only were offered/showed as results

irishesman

I’ve bitten the bullet and moved to orbit from powershop. So far so smooth with the switch. Hopefully all will continue like this

hairylegs

Just registered, activated and logged in.
So far, so good

HAL9002

Trying to switch to the 'Beat the Cap' product this morning and getting nowhere - the 'rotating clock face' symbol for ages. Emailed ORBIT two hours ago to ask if they were having a systems problem, no response as yet. Not great so far!!

irishesman

So I now have my energy supplied by Orbit.

No dramas and the transfer went very well.

Questions for anyone already supplied by orbit

1) how often do orbit produce bills
2) what dates are they created on

I’m running a spreadsheet with my own readings so I can keep an eye out on any billing problems.

Thanks

Steven.Chapman6

I am currently changing from Npower to Orbit, should save in excess of £500

Emails very clear on the process, with dates on when things will happen.
I have submitted my first meter reading via website

dali21

I joined in August and everything's gone well so far. I find they're very quick to reply to any queries too.

Irishesman, I emailed to ask about the billing too. I was told they produce bills quarterly rather than monthly and it's on the 3 month anniversary of when you first joined.

irishesman wrote: »

So I now have my energy supplied by Orbit.

No dramas and the transfer went very well.

Questions for anyone already supplied by orbit

1) how often do orbit produce bills
2) what dates are they created on

I’m running a spreadsheet with my own readings so I can keep an eye out on any billing problems.

Thanks

Steven.Chapman6

Switch went really smoothly, Orbit sent my readings to NPower with no issues.
So far no complaints

rodneym

Have just switched dual fuel to Orbit energy, early days but all fine so far. Offer of £50 below will add to the savings - feel free to use, although it may only be valid on some tariffs. Please post here if you successfully use it.

Promo code:

RAF200054828

"Your friend must enter your promocode when they sign up. A £50 credit will be put onto both your accounts after your friend has made 2 successful payments, and before their first bill. This is only available to customers that have not been supplied by Orbit Energy in the last 12 months. For full details please visit our website "