Civil Enforcement Ltd - Number Plate Registration System, not used

KeithP

Umkomaas wrote: »

Please spare us the usual mahoosive wall of POPLA text by simply copying and pasting the POPLA 'raw' decision. Please help us to read this (given all the reading regulars have to do - just not your thread alone), by pressing that new-fangled 'paragraph' button on your keyboard (aka the 'Return' button!) - surprised how many newbies here seem to have little idea what it's for, or how to use it.

Steve decided to ignore your polite request.

CitizenSteve

KeithP wrote: »

Steve decided to ignore your polite request.

No I didn't mate, I pasted it before you posted that (or missed your post).

But it's a reasonable request - I'll edit it tomorrow evening (swamped with work this eve).

CitizenSteve

Coupon-mad wrote: »

As above then, as your first fightback, the Information Commissioner's website. Don't rush it, no setting the scene or griping about losing at POPLA. An ICO complain is PURELY about data misuse, so it's purely about CEL providing an insecure list with dozens of people's VRNs on, which are all identifiable personal data connected to individuals who have also been scammed by this cash cow, and some whose data should, arguably, have been swiftly erased by CEL because those persons didn't get a PCN.

Secondly, re the POPLA evidence:

Did they provide any photos of the signs in the dark, or did you show POPLA one in the dark that was clear to read (big mistake, if you did their work for them). If you feel their evidence missed out signs in the ark, then complain to POPLA that the Assessor has ignored the fact that CEL failed to show evidence of how signs look in the dark (see the Assessor's decision above yours in POPLA Decisions...the one about the operator not showing signs in the dark!).

You can complain to POPLA. It's pointless in some ways but POPLA need to hear it.

That's a sensible approach and a great idea. Even if nothing happens to CEL as a result, the least it will do is entertain me! :beer:

CitizenSteve

Small Claims court - replying today.

This has to stop.

Charges are now at £273.

I'll let you know the outcome.

KeithP

Have you received a Claim Form?

If so, what is the Issue Date on that Claim Form, and did it come from the County Court Business Centre in Northampton, or from somewhere else?

CitizenSteve

Yes, claim form from Northampton business CC business centre.
Thank you.

Ralph-y

Issue Date







Ralph:cool:

CitizenSteve

Sorry - issue date is 17/7.

KeithP

With a Claim Issue Date of 17th July, you have until Monday 5th August to do the Acknowledgement of Service, but there is nothing to be gained by delaying it. To do the AoS, follow the guidance offered in a Dropbox file linked from post #2 of the NEWBIES FAQ sticky thread. About ten minutes work - no thinking required.

Having done the AoS, you have until 4pm on Monday 19th August 2019 to file your Defence.

That's over two weeks away. Loads of time to produce a Defence, but please don't leave it to the last minute.


When you are happy with the content, your Defence should be filed via email as suggested here:

Print your Defence.
1. Sign it and date it.
   
2. Scan the signed document back in and save it as a pdf.
   
3. Send that pdf as an email attachment to CCBCAQ@Justice.gov.uk
   
4. Just put the claim number and the word Defence in the email title, and in the body of the email something like 'Please find my Defence attached'.
   
5. Log into MCOL after a few days to see if the Claim is marked "defence received". If not chase the CCBC until it is.
   
6. Do not be surprised to receive an early copy of the Claimant's Directions Questionnaire, they are just trying to keep you under pressure.
   
7. Wait for your DQ from the CCBC, or download one from the internet, and then re-read post #2 of the NEWBIES FAQ sticky thread to find out exactly what to do with it.

CitizenSteve

Brill - thanks for that .

All great advice. I'm away for a few days so have done AOS today - still plenty of time though. I have prepared my defence but will scour the threads for some extra pointers.