BT price increases September 2018

ValiantSon

meherenow wrote: »

No, they won't. Not until your mobile contract is up.

Is that confirmed anywhere in writing?

Contracts don't expire, but they do reach the end of the minimum term.

meherenow

ValiantSon wrote: »

Is that confirmed anywhere in writing?

Contracts don't expire, but they do reach the end of the minimum term.

OK then, I meant that you will receive the discount until the end of your mobile phone minimum term.

It has been well documented elsewhere (esp. HUKD).

I imagine it has to do with the fact that OFCOM decree that there should be no impediment to leaving due to price increases - losing a mobile contract discount would be seen as such an impediment.

It's even mentioned on this site:

https://www.moneysavingexpert.com/news/utilities/2018/06/BT-to-hike-prices-in-September-heres-what-we-know-so-far

woody-B

That sounds an excellent deal, effectively £18.99 line rental plus £3.00 for fibre broadband and free BT Sport.

JJ_Egan

loulou41 wrote: »

months from bt basic to superfast fibre essential speed up to 38 mbs





Note that's the lower BT fibre not the standard fibre 1 at up to 52 meg .That most users are offered by BT .

deanos

Bingo , Full House

Just rang again to get BT sports added for free

So now i have

BT Sport on Sky free 18 months
BT Tv Starter
Unlimited Superfast Fibre up 72mpbs
Free Weekend Calls
Line Rental


£21.99 month

CADHLA

Hi all First time poster!
What am I doing wrong! I've just got the email notification through from BT about the Sept price increase.

I rang BT told them I had a much better price from another provider and that I was going to move. They basically said that was fine, just do all through the other provider and that way I'll be able to retain my landline number. They didn't try to keep me, or even look at my package. I'm currently paying £51.99 a month for broadband (superfast fibre 1 unlimited), landline and evening & weekend calls (and this is before the increase). Are they just hoping I won't move? Has this happened anyone else? What is my next move!! Thanks for any help you can offer.

deanos

call 0800 028 3098 that's retention team, speak nicely, ask what deals they have, mention your friend got £21.99 a few days ago

Al_Ross

woody-B wrote: »

That sounds an excellent deal, effectively £18.99 line rental plus £3.00 for fibre broadband and free BT Sport.

[FONT=&quot]I got through to loyalty team and did a new deal for 18 months Superfast Fibre BT Sport free for 12 months.[/FONT]

[FONT=&quot]I received the confirmation email and instead of BT Sport, it says BT TV.I phoned back up to query it and told definitely BT sport but cannot send out another email as it auto generated, but he says he has put a note in the system.[/FONT]

Vegastare

Can see the number for retentions but has anyone got the loyalty number.


Am on the job tomorrow morning . I looked at the link on the email sent and guess what they will keep it the same price...so why bother increasing it.
It seems that this is the right time to get it cheaper, its around £29.99 at present (plus that what the link says I can keep it at) and then the phone package added and sport package.
So how much should I aim for and should I push for free sport

deanos

same number i posted above loyalty/retention same thing