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Updated Find the cheapest broadband discussion thread

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  • HWW
    HWW Posts: 103 Forumite
    edited 19 September 2017 at 10:31AM
    The trick is as your broadband approaches the end of it's contract, contact: say your with BT, they will adamantly say your renewal package is the lowest price they can do. Sign up with someone else EG PlusNet to change over, about 7 days into your "cooling off period" if BT have not yet contacted you with a better offer, contact them & surprise surprise, their lowest price has got a lot lower - now YOU have initiated a change to another provider.
    You have suddenly become a "New customer" which they are now allowed to bribe with lower prices.
    A crazy system, but it seems to work - but you MUST go through the motions of leaving.
    I feel sorry for the customer service bods in the other providers - but it is the nature of the beast.
    This technique also often works with Power Gas & other services where there is competition.
    The logic being " Better some money from a customer, than none at all"
    The most recent "RESULT" from this method, was ADSL2 from BT, with no limits, min 7mbps (actually close to 17mbps usually) with a 12 month contract for £1 a month. This was in conjunction with a 24/7 phone package of up to an hour free of call charges & a 12 month line rental with free caller display & security.
    Moral, never accept the first offer & go through the motions of leaving - a 12 month chore, that can save you lots of cash over a year though.
  • Hi. I have no existing telephone line but want to find the best but most affordable broadband package. I was thinking about videophone but I keep seeing mixed reviews. Help.
  • I meant voda phone. Not videophone. Lol
  • I meant voda phone. Not videophone. Lol. Write it a little too quickly using auto correct.
  • Go on to the Moneysavingexpert "Broadband Unbundled" and put in your post code. All the ISPs will pop up for new users from the cheapest to the most expensive in your area. Good luck!
  • Bronvahl
    Bronvahl Posts: 61 Forumite
    Seventh Anniversary 10 Posts Combo Breaker Name Dropper
    I got the MSE newsletter today and the main headline was

    BROADBAND PRICE WAR...

    I clicked with anticipation only to find the same of crap offers, Price War? What crap.

    Honestly if the MSE emails are just going to be click bait with nothing but crap then I will not bother subscribing, I will just check Uswitch or other non MSE or MS sites (I do not want to reward people who waste my time).

    Let me be explain the issue,

    A Price War means prices lower than ever seen before

    A Price War means all parties are fighting and offering such low prices

    Neither of the above applies,

    Lowest price we have seen in last year or so is £5 a month deal from Sky, the so called price war offer is double that at £11:45 but you have to pay £300 UPFRONT to get it, not only that but it is one of these crap Mastercard deals that you have to ask for in 60 days and we see people on here complaining do not pay out.

    If you do not take that the next best deal is £17.50 a month from Sky, that is about the going rate so nothing to get excited about at all.

    So nobody offering anything special, not competing AT ALL, so again, hardly a Price War.

    Honestly if MSE is going to go down this road of wasting our time by creating expectation then delivering the same of crap then I think they are going to lose a lot of subscribers.

    Do not lead with average deals, lipstick on a pig is still a pig and if you are going to get these deals get them to do something special. There was a time when MSE offered deals better than anybody because they shared their commission, is this over now that Money Supermarket bought the site?
  • teddysmum
    teddysmum Posts: 9,521 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Bronvahl wrote: »
    I got the MSE newsletter today and the main headline was

    BROADBAND PRICE WAR...

    I clicked with anticipation only to find the same of crap offers, Price War? What crap


    I am due to change/renegotiate, this week, and agree with you, as prices are nearly all the same for those not wanting Virgin. The line/bb prices are slightly different, but add an anytime calls pack and they level out.


    Sky's offer of £15 (for new and existing customers was good) with my sister, as a new customer, getting Anytime extra included for total of £20.50...but as it's gone, the 'war' is over . (MSE are always behind with news, telling us about topics we've been discussing for days, already.)


    There is a mention of £100 card with EE, but I can't find any recent evidence of it,on EE's site or via Google.


    Oh for the days, just two years ago, when you could haggle with Sky for line half price and the ADSL broadband free,for about £10 (calls an extra £8).


    Once we're trapped in one of the current useless deals, you bet that someone will introduce a brilliant offer.
  • Bronvahl
    Bronvahl Posts: 61 Forumite
    Seventh Anniversary 10 Posts Combo Breaker Name Dropper
    Your are so right

    I remember the days when there was real competition, when TalkTalk went as low as £24 per annum and gave you kit or the £5 a year deal from Sky for BB and Line rental.

    I reckon there is a cartel going on and they are all just pretending to compete and taking turns to make offers that are nothing like what we used to have.

    As for Sky, I recommended them to two people, both have had problems.

    I did hear that with Sky you have to ask for the WinBack team if you are an existing customer who is leaving but was too little to late for me.
  • bristolleedsfan
    bristolleedsfan Posts: 12,646 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    teddysmum wrote: »

    Sky's offer of £15 (for new and existing customers was good) with my sister, as a new customer, getting Anytime extra included for total of £20.50...but as it's gone, the 'war' is over ..

    .

    When the 15.00 offer was on SKY stopped offering its prepaid Mastercard and reduced the rate it was offering via cashback sites, now its gone back up to 20.00, Sky have put the prepaid Master Cards back on, currently 50.00 ( has been 75.00) + whatever is offered via Quidco/TCB.
  • teddysmum
    teddysmum Posts: 9,521 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    My sister hasn't done as well as she thought as she's found that Sky cannot take her (originally BT) number to the new house, even though it's only a few hundred metres away, so on the same exchange.
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