Mastercard Securecode changes

System

londonman42 wrote: »

They don't even need to have your phone. A bit of social engineering and the gullible customer service agents at the mobile company will divert texts to your mobile to those of the scammer. Same goes for landlines.

They can't divert sms, only voice calls.
The number would have to be ported or swapped to another sim.

londonman42

My bad use of the word 'divert', perhaps.

The scammers are able to persuade the mobile company that they are you, tell the company the phone has been stolen, and yes, the old SIM is cancelled so now all calls AND texts etc will go to the new SIM in the scammers mobile.

bxboards

Too be honest, if I'm buying and i get a Verified by Visa or Secure Code popup I usually just give up and abandon the shop.

i can't be the only person who can't be bothered, it must cost merchants more than a few abandoned baskets.

AirlieBird

londonman42 wrote: »

Has anyone else noticed this ? Or know anything about it ? I can't find out any more information.

It is a PSD2 requirement. Online payments will require Strong Customer Authentication which is essentially two factor authentication, of which one must be linked to providing the payee details of who they are paying and for what amount.

A more detailed explanation https://stripe.com/guides/strong-customer-authentication
Another explanation which discusses using SMS as one of the means of delivering the authentication code that is linked to the payment information https://blogs.sap.com/2018/02/22/understanding-strong-customer-authentication-for-eus-psd2/

sausage_time

e-mail just in from First Direct:

We wanted to let you know about an industry wide security upgrade that’s being made to the Verified by Visa authentication process which helps protect you when you pay online with your debit or credit card.When you do this, you can be asked to enter characters from your Verified by Visa password for some transactions, but soon this will be replaced by a one-time passcode (OTP) sent directly to your mobile phone via text message.
...

Fingerbobs

bxboards wrote: »

Too be honest, if I'm buying and i get a Verified by Visa or Secure Code popup I usually just give up and abandon the shop.

i can't be the only person who can't be bothered, it must cost merchants more than a few abandoned baskets.

Glad I'm not the only person who does this!

My heart sinks when I see that VbV/SecureCode screen come up, and I avoid using merchants where I know it will happen. Although in recent times the popup seems to just flash up briefly then disappear without any input from me and the transaction goes through, so it's not as annoying as it used to be.

boo_star

Fingerbobs wrote: »

Glad I'm not the only person who does this!

My heart sinks when I see that VbV/SecureCode screen come up, and I avoid using merchants where I know it will happen. Although in recent times the popup seems to just flash up briefly then disappear without any input from me and the transaction goes through, so it's not as annoying as it used to be.

I very really see it, and when I do it's when I transfer some of my salary to my savings account.

Not really a problem that they're asking if I really want to transfer a grand or two.

GaleSF63

boliston wrote: »

A text can still be sent to a landline - it will be read out to you

And it's about as easy to interpret as a railway station announcement.

.

chattychappy

On the one hand these processes might prevent fraud. On the other hand, if fraud does occur, then it will become easier for the CC to claim that the transaction was genuine and pin (!) the transaction on the cardholder.

Candyapple

I've had to use it at least 10 times last week and this week when paying for things online from paying for a pizza to expensive concert tickets. Very annoying to say the least. Cards used have been Halifax Visa debit, FD Visa debit, Creation cc, Tesco cc.