Updating my energy details on Energy Club

dvtrv

Please can some update me on how I can update my current providers coatings please?

Thank you

Robin9

You don't need to - the Energy Club holds them automatically.

JJ_Egan

But not if its a non Energy Club transfer .

Dobbibill

If it's showing the wrong provider/tariff etc, you should be able to click on 'edit details' next to each energy on the main log in page.

It will look something like this.
Gas

Gas Provider: My provider

Gas Tariff: simple moneysaver

Gas usage: 100 kWh per Year
Tariff end date: 16 May 2018

just to the right of these details there is an 'edit details' button.
Repeat for other energy type.

HTH

dvtrv

It’s showing, as has for quite a while, that a switch is in progress.
This is not the case.
Subsequently I’m unable, I think, to edit anything.

Thank you for your help so far.

dvtrv

I updated the contract personally with the provider originally obtained via the E Club.

It will not automatically as I negotiated a new rate myself.

molerat

You need to contact CEC energyclub@moneysavingexpert.com and get them to unlock the switch in progress then enter your tariff as detailed above.

dvtrv

Will do, I’m on it.

Cheers for that