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Updating my energy details on Energy Club

dvtrv
dvtrv Posts: 186 Forumite
Part of the Furniture 100 Posts Combo Breaker
in Energy
Please can some update me on how I can update my current providers coatings please?

Thank you

Comments

  • Robin9
    Robin9 Posts: 12,356 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You don't need to - the Energy Club holds them automatically.
    Never pay on an estimated bill. Always read and understand your bill
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But not if its a non Energy Club transfer .
  • Dobbibill
    Dobbibill Posts: 4,148 Ambassador
    Tenth Anniversary 1,000 Posts Mortgage-free Glee! Name Dropper
    If it's showing the wrong provider/tariff etc, you should be able to click on 'edit details' next to each energy on the main log in page.

    It will look something like this.
    Gas

    Gas Provider: My provider

    Gas Tariff: simple moneysaver

    Gas usage: 100 kWh per Year
    Tariff end date: 16 May 2018

    just to the right of these details there is an 'edit details' button.
    Repeat for other energy type.

    HTH
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  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It’s showing, as has for quite a while, that a switch is in progress.
    This is not the case.
    Subsequently I’m unable, I think, to edit anything.

    Thank you for your help so far.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I updated the contract personally with the provider originally obtained via the E Club.

    It will not automatically as I negotiated a new rate myself.
  • molerat
    molerat Posts: 33,054 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You need to contact CEC energyclub@moneysavingexpert.com and get them to unlock the switch in progress then enter your tariff as detailed above.
  • dvtrv
    dvtrv Posts: 186 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Will do, I’m on it.

    Cheers for that
This discussion has been closed.
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