TSB planned outage

Robisere

Worth noting that English is an international language* and is changing and growing all the time. I believe that it is more important it is understood by all English speakers, than the fact a spelling may be considered 'wrong'.

*A fact which appears to occasinally infuriate the French, as they ignore the amount of Old French which makes up part of the modern, growing, English language. An American/Canadian/NZ/Barbadian, etc, can understand a Briton, but French mainland people have great difficulty understanding the Quebecois in Canada.

Zut alors!

Gers

Gers wrote: »

I'm about to make a large transaction via my debit card so I hoping it's sorted. There is a plan B which involves another bank but I'd rather not.

My new car purchase (full price) went through perfectly via by TSB debit card. :j I had my Santander card ready just in case it all went pop.

Happy gal here.

ValiantSon

I am not impressed by MSE's urging everyone to make a complaint in the hope of gaining compensation. If someone has suffered a material loss then they should complain, but if they haven't then it is just greed. This is supposed to be Money Saving Expert, not Money Grubbing Expert.

If you've NOT been directly financially affected, give it a go - but there are no guarantees.

https://www.moneysavingexpert.com/news/banking/2018/04/tsb-refund-customers-compensation-

EachPenny

ValiantSon wrote: »

I am not impressed by MSE's urging everyone to make a complaint in the hope of gaining compensation. If someone has suffered a material loss then they should complain, but if they haven't then it is just greed. This is supposed to be Money Saving Expert, not Money Grubbing Expert.

I've just made a similar point on the 5% thread. MSE's urging is not going to be to the benefit of customers as a whole, and potentialy disadvantage those who have had a genuine loss and/or inconvenience.

And as I said previously in this thread:-

EachPenny wrote: »

Lungboy wrote: »

I could have sworn there was a "make complaint" button yesterday that's notable by its abscence today.

It's been replaced by a "Click here for FREE cash" button.

boatman

Gers wrote: »

My new car purchase (full price) went through perfectly via by TSB debit card. :j I had my Santander card ready just in case it all went pop.

Happy gal here.

So your the one on the news with the £13k appearing in your account, well, not any more !!! :-;

binaryuniverse

I won't be complaining. I haven't been inconvenienced at all to be honest. It's been a farce, yes. But so far, none of my money has gone missing, and I've been able to use my card.

ValiantSon

Mchambers wrote: »

Who cares as long as I make money.:D

I care (and it is clear others do too), so that answers your selfish question.

veryintrigued

Hit the spam folks!!

Doc_N

TSB chaos: 'We are on our knees,' says boss (BBC)

Any CEO of a financial institution who comes out with a comment like this doesn't understand his industry and the importance of public perception and confidence.

He'll not be there much longer.

[Deleted User]

Reported on The Guardian website:-

The Guardian has uncovered images on LinkedIn of IT workers in Spain who handled the botched transfer celebrating with sparkling wine and exclaiming "TSB transfer done and dusted"; and "Hell of a team". The pictures were posted just as the meltdown was beginning, and up to 1.9 million customers were subsequently locked out of their accounts.