Appeal via Email not accepted

GreenSheep

Appeal via Email not accepted
Hello
There has been a PCN attached to a car that I (and many others) have use of. It is a company car allocated to me. I am therefore the keeper? And the company that issued it to me is the Hirer?
The company I work for is very small and therefore I don’t need to worry about they receiving a notice and paying it/naming anyone. They will just pass any postal correspondence onto me by popping it on my desk.
I’ve sent the generic appeal to the issuer - an ‘IPC accredited’ lot. I did this via email.
I included my name and address at the bottom.
They’ve replied saying they don’t accept emails as an appeal and that I must resubmit on their website. The website doesn’t say this. It does say they don’t accept transfer of liability via email but it doesn’t say I can’t appeal by email.
So should I just ignore them from now onwards?
Or should I do as they say and resubmit the same thing on their website?
Or…
“
Thank you for your swift reply.
I didn’t see anything on your site about not being able to appeal by email. It does say that I can’t change liability by email but it doesn’t say I can’t appeal. I did look long and hard and found lots of terrible grammar, spelling, punctuation and formatting. But no exclusion of appeals by email?
There was a comment on your site that says that “Postal appeals are not prefered (sic) but will be accepted (If you dont (sic) have access to the internet you wouldn't be here)”.
By using this same method of assumption I can point out that if you didn’t (or ‘didnt’ to your pre-GCSE standard site author) have access to this email appeal you wouldn’t be replying. You have received the appeal. That is enough for me, the keeper.
You seem to be a two-bit operation who hasn’t managed to decide on your own policies nor been able to proof-read your website. I look forward to seeing copies of the signs that you were supposedly displaying. I imagine they are also riddled with utter nonsense that I quick glance over will effortlessly discredit?
Using the same ridiculous logic as you have used to reject my communications, I’m afraid (as keeper) I cannot accept a PCN being attached to a car. It must be delivered to me by a carrier pigeon.
And I only accept rejection of appeals which are circulated around my residence on a sign towed by a red biplane.
Sorry this wasn’t made clear to you earlier. I assure you I’m not just making this up as I go along like it appears you are.
Cheers
XYZ (I’ve used ambiguous initials like you chaps signed off with.)
“
Any ideas?
Thanks for the great work so far, guys x

GreenSheep

Sorry about the poor formatting it.
It keeps going mad when I go back to try and sort it.
There are suitable line breaks, etc. in the original.

The_Deep

Personally, I have always favoured Royal Mail. I absolutely refuse to conduct any business which might end up in court, over the telephone, but will reluctantly use email. I say reluctantly because I have lost a few when transferring them to fillies.

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

Fruitcake

Appeal online.

The hire/lease company is the registered keeper. The person who looks after the car is the day to day keeper.

What is the name of the PPC please?

nosferatu1001

Which company?

GreenSheep

Norwich Traffic Control

Umkomaas

nosferatu1001 wrote: »

Which company?

Norwich Traffic Control perhaps? Same semi-literate guff reported by the OP showing on their website, although there are a number of PPCs who blindly copy from other PPCs websites, perpetuating the grammatical errors as well as the notion that many are no better than knuckle-dragging ex-clampers.

http://norwichtrafficcontrol.com/appeals/

EDIT - OP beat me to it as I was typing!:)

Fruitcake

If you have a look at the BMPA motoring charity website, it will tell you the likelihood of them doing court.

You should appeal in any case using their online system now that they have told you they don't accept appeals by emails. Your other comments can be saved for court if that ever happens.

GreenSheep

So just copy the original email back into the web form, wait for acknowledgement and then start the ignoring process?

Thanks for your advise so far.

Coupon-mad

Submit the usual template by Edna Basher, in the NEWBIES thread (the one for lessee/hirers). Not your version.

GreenSheep

Hi


Thank you for the reply.


I'm sure I'm being daft here...
Is the Edna Basher one not a letter that my company (hirer) would send to the PCN issuers?


Or am I looking at the wrong one?


Cheers.