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You can't get the Nationwide FlexDirect 5% twice?

I found posts on this forum suggesting you could get the 5% from the FlexDirect again if you waited a year to open it after previously closing it, is this no longer the case? When I asked Nationwide about it they suggest it's not or is the employee wrong?


"Thanks for getting in touch with me today.

It's great to hear that you're looking to open a FlexDirect account and I can certainly help you with this.



I've had a look into this for you and can see that you've previously held a FlexDirect account with us which was closed in 2014. Under the new Terms and Conditions of the FlexDirect, you're only able to receive this 5% interest offer once.



This means that as you've previously held a FlexDirect account with the 5% rate, you won't benefit from this offer again I'm afraid."
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Comments

  • northwalesd
    northwalesd Posts: 1,327 Forumite
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    I found posts on this forum suggesting you could get the 5% from the FlexDirect again if you waited a year to open it after previously closing it, is this no longer the case? When I asked Nationwide about it they suggest it's not or is the employee wrong?

    The employee was not wrong, Nationwide changed T&Cs for the account in the latter part of last year.
  • That's a shame :(
  • northwalesd
    northwalesd Posts: 1,327 Forumite
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    I think this is the thread where it was first mentioned on these forums

    https://forums.moneysavingexpert.com/discussion/5727599
  • Dobbibill
    Dobbibill Posts: 4,195 Ambassador
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    It does still give you acess to their 5% regular saver though.
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • djpailo
    djpailo Posts: 551 Forumite
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    Dobbibill wrote: »
    It does still give you acess to their 5% regular saver though.

    Yup, this is true. Its a shame that also went down to monthly payments of £250 instead of £500 though :(. Still an excellent product :)

    I'm curious, does anyone still leave any money in the account after a year or move it?
  • agrinnall
    agrinnall Posts: 23,344 Forumite
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    Must have changed in the last quarter of 2017 as I opened my second one at the end of September.
  • Dobbibill
    Dobbibill Posts: 4,195 Ambassador
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    djpailo wrote: »
    Yup, this is true. Its a shame that also went down to monthly payments of £250 instead of £500 though :(. Still an excellent product :)

    I'm curious, does anyone still leave any money in the account after a year or move it?


    Yes it is a shame but 5% nevertheless so not to be sniffed at ;)

    I use mine but not to full capacity working on the basis of 1% is better than zero on those funds.

    agrinnall wrote: »
    Must have changed in the last quarter of 2017 as I opened my second one at the end of September.

    Yes it was late last year it changed - I recall it being just before my existing account matured (December) so I'm thinking around the November time. Typical!
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
  • Ed-1
    Ed-1 Posts: 3,965 Forumite
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    Dobbibill wrote: »
    Yes it is a shame but 5% nevertheless so not to be sniffed at ;)

    I use mine but not to full capacity working on the basis of 1% is better than zero on those funds.




    Yes it was late last year it changed - I recall it being just before my existing account matured (December) so I'm thinking around the November time. Typical!

    The new terms are effective from 13th January 2018.
  • pollypenny
    pollypenny Posts: 29,439 Forumite
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    djpailo wrote: »
    Yup, this is true. Its a shame that also went down to monthly payments of £250 instead of £500 though :(. Still an excellent product :)

    I'm curious, does anyone still leave any money in the account after a year or move it?



    It becomes our holiday account, contribution to GDSs' college funds, big bills account. etc

    Two thousand has been earmarked for a new garage roof, sadly.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • Ed-1 wrote: »
    The new terms are effective from 13th January 2018.

    I snuck back in for my 2nd go at 5% just a week before the deadline after having the account semi-dormant for 12 months i.e. not using it.. It was touch and go as the Nationwide online person I was corresponding with said it could take 5 working days to adjust the interest back up to 5% which would have taken me past the 13th.
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