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Add your feedback on energy supplier Usio Energy
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Just had FU confirm over the phone that I've fully switched to them....so looks like I'll be transferring asap. Pure Planet coming out tops at the moment for me - just a bit concerned how much they intend to increase their prices though.
Hope you have more luck than me with the Pure Planet app based service - couldn't get it to install /run on any of our various tablets so no go for me.:(
I've also started a switch of my leccy - as for markipad,I think that my credit with Usio should cover usage with FU !!0 -
what kind of savings are you guys seeing by switching away from FU? ive put in my tariff and my yearly usage from a previous supplier but im only getting a saving of £500
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About £80 doing the comparison to April (I have historic readings), plus another £100 in a referrall fee if I switch to Bulb before midnight Tuesday (using a friend's referral codes, but you can find some on a dedicated thread here too)0
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Moving away from FU will save me £250 a year at current rates.
How are you calculating your saving given the extraordinary increases in energy costs? if you are on a fixed tariff with less than 12 months to run, then any savings shown on a price comparison site are incorrect. You may know this already.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
How are you calculating your saving given the extraordinary increases in energy costs? if you are on a fixed tariff with less than 12 months to run, then any savings shown on a price comparison site are incorrect. You may know this already.
I simply assume the rate I have been put by FU on lasts for 12mths - its the easiest thing to do, even though I know the FU rate will end at end Apr. Who knows what rates will be available in Apr when the FU tariff ends - they may even have gone down (as unlikely as that sounds!). Either way, as long as I am on the FU tariff, then I am paying on average c£20pm more than I need to currently - and to be honest, it will be more than this pm as the FU tariff is for the winter period only and has a high pu rate on gas.0 -
I simply assume the rate I have been put by FU on lasts for 12mths - its the easiest thing to do, even though I know the FU rate will end at end Apr. Who knows what rates will be available in Apr when the FU tariff ends - they may even have gone down (as unlikely as that sounds!). Either way, as long as I am on the FU tariff, then I am paying on average c£20pm more than I need to currently - and to be honest, it will be more than this pm as the FU tariff is for the winter period only and has a high pu rate on gas.
Ofgem's methodology requires suppliers and PCWs to use a rolling 12 months cost projection. For example, a customer whose supply transfers one day before the end of a fixed term contract will have an annual cost of 1 day on present tariff and 364 days on the supplier's SVT. This leads to an artificially inflated cost. Switching to another fixed tariff appears to give a cost saving when, in truth, the annual cost is more than the fixed tariff the customer was on.
Monthly DD payments mean nothing: they are just payments made on account from which actual charges are taken. What matters is the annual cost based on realistic energy predictions in kWhs/year.
Ofgem's 'flawed' methodology allows some energy switch promoters to make claims such as "Mr A saved £350 by switching a year ago, and he will say another £250 by switching again now" Mr A might well get a surprise when he finds that he is actually paying more for his energy use.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Somewhat surprised to receive a "sorry you are leaving" email from FU last night. Only started my switch on Weds. so I expected the new supplier to leave it a bit further into the cooling off period before telling FU. Don't think I've had such an email so early in the process before.
I've based my "savings" on the assumption that I would have had the "benefit" of FU's special rate until next November. The figure is £140pa (altho' ~ £100pa more than the late,lamented Iresa)0 -
brewerdave wrote: »Somewhat surprised to receive a "sorry you are leaving" email from FU last night. Only started my switch on Weds. so I expected the new supplier to leave it a bit further into the cooling off period before telling FU. Don't think I've had such an email so early in the process before.
I've based my "savings" on the assumption that I would have had the "benefit" of FU's special rate until next November. The figure is £140pa (altho' ~ £100pa more than the late,lamented Iresa)
For electricity only switches, the losing supplier only has 5 days to lodge an objection: dual fuel is 14 days. I am not sure about gas. I got this information from Octopus. If your new supplier is signed up to 17 day switching, the transfer process is started immediately. A late contract cancellation can end up being a reverse transfer.
The ‘late lamented’ Iresa lost over £6M in the 6 months up to the 30 June according to Deloitte insolvency.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Very surprised about the 5 days to raise an objection to switch.
I've certainly had emails during previous switches which have stated that "we won't contact your existing supplier until after the cooling off period has ended"
Makes a complete nonsense of 14 day cooling off periods.
As to Iresa - at least I got 18 months of "cheap" leccy out of them!!0
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