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Google Pay: Duplicate Transaction for Costa
sausage_time
Posts: 1,426 Ambassador
in Credit cards
Thought I should share this. On checking my Amex account on-line, I noticed that a transaction for Costa coffee had been applied twice. The transaction was contactless via Google Pay, and nothing untoward happened at the time of the transaction. Both transactions have the same date but different reference numbers. Google Pay app shows just one transaction, so may be a Costa processing problem?
I disputed one of the transactions on-line (took 20 seconds) and Amex will refund pending investigation. Nice work, Amex!
I disputed one of the transactions on-line (took 20 seconds) and Amex will refund pending investigation. Nice work, Amex!
I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
All views are my own and not the official line of MoneySavingExpert.
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Now Costa (or Google Pay) have also refunded the duplicate transaction! Two wrongs make free flat white?I’m a Forum Ambassador and I support the Forum Team on the Credit Cards, Savings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
I imagine Amex will reverse their own temporary credit in due course.sausage_time wrote: »Now Costa (or Google Pay) have also refunded the duplicate transaction! Two wrongs make free flat white?0
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