Google Pay: Duplicate Transaction for Costa 12 March 2018 at 11:04AM edited 30 November -1 at 1:00AM in Credit Cards 2 replies 725 views

sausage_time

Thought I should share this. On checking my Amex account on-line, I noticed that a transaction for Costa coffee had been applied twice. The transaction was contactless via Google Pay, and nothing untoward happened at the time of the transaction. Both transactions have the same date but different reference numbers. Google Pay app shows just one transaction, so may be a Costa processing problem?

I disputed one of the transactions on-line (took 20 seconds) and Amex will refund pending investigation. Nice work, Amex!

sausage_time

Now Costa (or Google Pay) have also refunded the duplicate transaction! Two wrongs make free flat white?

Ben8282

sausage_time wrote: »

Now Costa (or Google Pay) have also refunded the duplicate transaction! Two wrongs make free flat white?

I imagine Amex will reverse their own temporary credit in due course.