Indigo Station Parking 'Fine'

financerulez

Coupon-mad wrote: »

I think the Dept for Transport has indicated some changes to the BPA, could be wrong. Can't recall where I read it but AIUI, the BPA has lobbied Government trying to get some sort of change so that byelaws land can have private charges.

Honestly if I did that for a living, lobbied for the private parking industry, I would be deeply ashamed.

Those changes have presumably not gone through yet though, right Coupon-Mad?

Coupon-mad

No, the BPA appear to have let Indigo jump the gun. I could be wrong but if it had changed I think we'd have seen it. I know the BPA were lobbying for it. Pathetic, anti-consumer rip-off, made even worse that PCNs are still offering POPLA and ZZPS keep chasing the 'penalty' after the 6 months is up.

They deserve lots of complaints to Trading Standards: unfair contract law breaches & misleading terms.

Norries

Just had this as a reply to the Newbies template email.

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Good afternoon

Please accept our delay in responding to your email.

You have been provided with the photos taken of your vehicle from the date in question, and have been further advised that you have come to the end of our internal appeal applications.

As we do not issue POPLA codes, should you wish to further appeal the notice in question, you will need to seek independent advice in this matter.

---

twhitehousescat

Norries wrote: »

Just had this as a reply to the Newbies template email.

---

Good afternoon

Please accept our delay in responding to your email.

You have been provided with the photos taken of your vehicle from the date in question, and have been further advised that you have come to the end of our internal appeal applications.

As we do not issue POPLA codes, should you wish to further appeal the notice in question, you will need to seek independent advice in this matter.

---

you have sought independent help

those people suggest that you sit tight , and await a (non) court summons

if you do get one , let use know , as we would like to know how indigo has passed your data on

waamo

I would write back and ask them to confirm who owes the money, is it the keeper, driver or owner of the vehicle?

You are unlikely to get a straight answer so can play mail tennis for a couple of months just getting them to answer a simple question.

Fruitcake

Also demand access to Alternative Dispute Resolution as is your right in accordance with the ADR Act 2015 for up to twelve months after their rejection. If they are not offering PoPLA, demand they tell you what ADR they are offering.

Complain to the BPA, DVLA, your MP, and Sir Greg Knight MP that you are being denied access to ADR.

These are some of the comments made by the MPs in Parliament concerning the unregulated parking industry (Feb 2018):

https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

Coupon-mad

And ask why the PCN offered POPLA?

Just string it out, no rush. Take a couple of weeks every time.

Norries

Received a ZZPS Letter at my home address..
best part of it:- they have addressed it to my mother, who wasn't driving and isn't registered to the car.

So they haven't got the information from DVLA they just use the portal information.

Fruitcake

That could be a DPA breach.

A separate complaint to the BPA, DVLA, your MP, and Sir Greg Knight MP should be made in your mother's name saying she is being harassed for an alleged debt that isn't hers to do with a car for which she is neither driver nor registered keeper.

twhitehousescat

Norries wrote: »

Received a ZZPS Letter at my home address..
best part of it:- they have addressed it to my mother, who wasn't driving and isn't registered to the car.

So they haven't got the information from DVLA they just use the portal information.

this isnt a regular parking ticket , the company have thrown 2 fingers to the goverment and the BPA ,

no POPLa , no ADR , just a french company blackmailing people , pay us or we will stitch you up to the train company

the company (indigo) along with ZZPS who are debt collectors and can get info for upto 6 yrs are running wild

what is the government doing , or the DVLA or BPA ? %^&*er all , in fact the goverment HANDS them contracts for hospitals etc


if indigo tried this back home in france , there offices would be burnt down