MSE News: Sky to increase prices for some...

SeeMe

If you get a offer to stay with a ISP say with sky, and its for 12 months @ £xxxx, can they put up that price during the 12 months. This offer would be a retention offer.

mije1983

Just play the game. A price rise is going to happen ever year for every provider so you have to make the best of it. I'm now waiting for the Plusnet rise so I can jump ship again and pick up some more cashback combined with new customer offers.

[Deleted User]

SeeMe wrote: »

If you get a offer to stay with a ISP say with sky, and its for 12 months @ £xxxx, can they put up that price during the 12 months. This offer would be a retention offer.

Yes, I was paying £17.40 for ADSL with Sky last year when the line rental price went up to £18.99. I did get a £1.59 discount to wipe it out however.

SeeMe

Colin_Maybe wrote: »

Yes, I was paying £17.40 for ADSL with Sky last year when the line rental price went up to £18.99. I did get a £1.59 discount to wipe it out however.

Its all a bit confusing to me this.

So if i was given a offer to stay for £20 a month for BB and line rental, and 3 months later BB goes up by £4 and line rental by £1, then for the remaining 9 months i pay the extra £5 on top of the original £20 so it does cost me?

[Deleted User]

SeeMe wrote: »

Its all a bit confusing to me this.

So if i was given a offer to stay for £20 a month for BB and line rental, and 3 months later BB goes up by £4 and line rental by £1, then for the remaining 9 months i pay the extra £5 on top of the original £20 so it does cost me?

You'd get the chance to leave early in that case and can either use the opportunity to negotiate back down to the £20 or just find someone cheaper.

SeeMe

Colin_Maybe wrote: »

You'd get the chance to leave early in that case and can either use the opportunity to negotiate back down to the £20 or just find someone cheaper.

Ok i see
Thanks

[Deleted User]

Looks like the new price has now been posted:-

£30 for ADSL (£20 new customers)
£38.99 for UL Fibre (£30 new customers)
£43.99 for UL Fibre Max (£35 new customers)


Going to my offers gives me the full price £38.99 for UL Fibre but I'm guessing that's temporary.

Edit: Shockingly good prices

TCA

Colin_Maybe wrote: »

Going to my offers gives me the full price £38.99 for UL Fibre but I'm guessing that's temporary.

In your online account, if you click to cancel your contract you may get a different offer. Worked for me although I didn't accept it.

If you click to cancel you then get asked the reason (too expensive being one of them), click of one of the reasons (don't think it matters which one) and a new offer appears. Just close the browser without accepting (unless you want to accept of course).

SeeMe

TCA wrote: »

In your online account, if you click to cancel your contract you may get a different offer. Worked for me although I didn't accept it.

If you click to cancel you then get asked the reason (too expensive being one of them), click of one of the reasons (don't think it matters which one) and a new offer appears. Just close the browser without accepting (unless you want to accept of course).

My BB and line rental is out of contract in 9 days and when i click cancel it says unable to view offers online, contact us on this number. Maybe have to wait until i am out of contract before this works. Still thinking of switching though but would like to see any offers.

Stompa

Colin_Maybe wrote: »

Looks like the new price has now been posted:-

£30 for ADSL (£20 new customers)
£38.99 for UL Fibre (£30 new customers)
£43.99 for UL Fibre Max (£35 new customers)


Going to my offers gives me the full price £38.99 for UL Fibre but I'm guessing that's temporary.

Edit: Shockingly good prices

I'm glad I'm leaving! I don't think I've ever seen anything in 'My Offers', it's always blank.