MSE News: Sky to increase prices for some...

freespirit

I can't get through to live chat. Been trying for 3 days. I keep the window open for hours, and the chat is never connected. I want to ask if they can offer me a better price, just as the hotukdeals forum suggests. Looks like I'm going to have to rule that out, unless I phone them... but I don't like that idea!

editor1

freespirit wrote: »

I can't get through to live chat. Been trying for 3 days. I keep the window open for hours, and the chat is never connected. I want to ask if they can offer me a better price, just as the hotukdeals forum suggests. Looks like I'm going to have to rule that out, unless I phone them... but I don't like that idea!

If can't get chat to work online, try a different web browser first, open a chat link in two browsers and see if one connects, also, use this link from HotDealsUK< search thread for links supplied by seaniboy and one of therm is a link to Sky Chat India:https://www.hotukdeals.com/deals/sky-broadband-incl-line-rental-11-retention-2904673?page=7#comment-33397326

I got BB & phone for £8.99 following these links.

forexbert

Just got off the phone to Sky and they have offered me Sky Fibre unlimited 38Mbps, line rental with caller display, no calls for £28.00 a month for 12 months. Is this any good?

Thanks for any replies.

editor1

forexbert wrote: »

Just got off the phone to Sky and they have offered me Sky Fibre unlimited 38Mbps, line rental with caller display, no calls for £28.00 a month for 12 months. Is this any good?

Thanks for any replies.

No good, I was offered the same package as you, but with unlimited phone calls for £26 a month for 18 months. Currently paying £16.99 a month for ASDL2, BB, Line Rental and Anytime Calls.

forexbert

Maybe that is because yours is over 18 months. I was going to go for the recent Virgin Media one.

[Deleted User]

forexbert wrote: »

Just got off the phone to Sky and they have offered me Sky Fibre unlimited 38Mbps, line rental with caller display, no calls for £28.00 a month for 12 months. Is this any good?

Thanks for any replies.

No, that's rubbish.

New Sky customers pay £25 a month and when you take the upfront fees & the £75 master card into consideration it works out to £24.17 a month for 18 months.

Try https://broadband.moneysavingexpert.com/ to see your options and then use live chat to negotiate.

https://www.hotukdeals.com/deals/sky-broadband-incl-line-rental-11-retention-2904673? has some good up to date tips.

forexbert

I'm already with Sky. Just had a look and its 30 quid for the Fibre Max, but only for new customers.

[Deleted User]

forexbert wrote: »

I'm already with Sky. Just had a look and its 30 quid for the Fibre Max, but only for new customers.

Not sure of your point?

It's £25 for UL fibre or £30 for UL fibre Max minus a bit due to the fees & rewards.

forexbert

I'm not a new customer, out of contract to whom these offers are for. When I rang this morning I was originally quoted £35.00. He then said hold the line and came back and said he had a limited number of codes (oh yeh) which he doesn't usually hand out out and could reduce it to £28.00.

[Deleted User]

forexbert wrote: »

I'm not a new customer, out of contract to whom these offers are for. When I rang this morning I was originally quoted £35.00. He then said hold the line and came back and said he had a limited number of codes (oh yeh) which he doesn't usually hand out out and could reduce it to £28.00.

You're not out of contract, you're out of minimum term and in a rolling monthly contract. My point is that you never ever pay more than new customers and usually/hopefully a good bit less. It's actually more cost effective for them to keep existing customers at a lower price than try to entice new customers to join.