Grocery Items Incorrectly Priced

Pollycat

Cotta wrote: »

I'm not sure why I "needed to have messed about" but ok.

You 'need not have messed about at all.

Cotta wrote: »

I already messed about on this for 15 minutes and in the end I didn't buy the item.

But you did.

Cotta

I'm sure you'll be reporting me now as you must be offended

Pollycat

marliepanda wrote: »

You’re the one who started grammar trolling. I simply pointed out that your grammar and spelling isn’t perfect either :A

And I’m sure you don’t have time for ‘vermin talk’ as you’re too busy faffing about in Tesco

Well, marliepanda, it was easy to amend spelling and grammatical and punctuation errors when we could edit posts easily instead of having about 30 seconds to edit posts.
Wasn't it?

But I always think that anyone who makes a big fuss out of a small error on a public forum has lost the ability to debate anything and is just using that to disguise the fact that they themselves have made an even bigger mistake in real life.

marliepanda

Cotta wrote: »

What grammar of mine have you had an issue with?

You've been slabbering throughout this thread trying to make feel silly.

Trying to make feel silly? I!!!8217;m sorry if I made feel silly to anyone!

I!!!8217;ve already quoted your mistake in your opening post, if you cared to read. I wouldn!!!8217;t have cared less if you didn!!!8217;t feel the need to pick on other people.

Pollycat

Meanwhile, back on topic.....
if you were sure you'd been overcharged and had gone straight to Customer Services, you would have had the items you presumably wanted plus double the overcharge.

Just think of it as a lesson learned.

Pollycat

Cotta wrote: »

If you bothered reading what I said in post 9 instead of attacking me, you would not have needed to post this.

Well, I thought you may have got so distracted by a spelling/grammatical or punctuation error (which was actually nothing more than a predictive text change on my phone) that I was concerned that you might have missed it or forgotten about it.

So - to reiterate - next time you're sure you've been overcharged, don't bother with assistants who are doing a different job, just go straight to Customer Services and when they are refunding you, ask for double the difference.

If you'd have done that originally, you would have had the 2 items you'd gone in to buy, plus the overcharge, so in your example:
£3.99 x 2 = £7.98 charged
'proper' price £5.00 for 2
amount overcharged refunded to you = £2.98
DTD refunded to you = £ 2.98.
So you'd only have paid £2.02 (£5.00 - £2.98 DTD) for 2 items that are usually sold at £3.99 each.
And I'm sure you'd agree that that is very :money:

And you wouldn't even have had a wasted second trip so :money::money:

Cotta wrote: »

In any event I was told that the prices are just a guide and it's always what's on the system that people need to go by - big lesson learnt here.

You don't have to pay 'what's on the system' if the shelf label says a different price, so 'need to go by' isn't strictly correct.
However, the supermarket isn't legally obliged to sell the item to you at the price on the shelf label, although in my experience, places like Tesco usually do.
So that's a slightly different lesson learned.

Cotta

Pollycat wrote: »

Well, I thought you may have got so distracted by a spelling/grammatical or punctuation error (which was actually nothing more than a predictive text change on my phone) that I was concerned that you might have missed it or forgotten about it.

So - to reiterate - next time you're sure you've been overcharged, don't bother with assistants who are doing a different job, just go straight to Customer Services and when they are refunding you, ask for double the difference.

If you'd have done that originally, you would have had the 2 items you'd gone in to buy, plus the overcharge, so in your example:
£3.99 x 2 = £7.98 charged
'proper' price £5.00 for 2
amount overcharged refunded to you = £2.98
DTD refunded to you = £ 2.98.
So you'd only have paid £2.02 (£5.00 - £2.98 DTD) for 2 items that are usually sold at £3.99 each.
And I'm sure you'd agree that that is very :money:

And you wouldn't even have had a wasted second trip so :money::money:


You don't have to pay 'what's on the system' if the shelf label says a different price, so 'need to go by' isn't strictly correct.
However, the supermarket isn't legally obliged to sell the item to you at the price on the shelf label, although in my experience, places like Tesco usually do.
So that's a slightly different lesson learned.

What would I do without your wisdom?

Pollycat

Cotta wrote: »

What would I do without your wisdom?

I don't know, what would you do?
But seriously, we're all just one happy family here, helping others to save money. :money:
I'm sure you'd do the same for me. :kisses3:

Cotta

Pollycat wrote: »

I don't know, what would you do?
But seriously, we're all just one happy family here, helping others to save money. :money:
I'm sure you'd do the same for me. :kisses3:

Yes lets put an end to yesterday's unseemliness.

Enjoy your day.

sheramber

lincroft1710 wrote: »

I always do

check the price per 100gms etc is correct.

Three flavours of Tesco fizzy juice in the same size cans each the same price

,Three different prices per 100 mls.

Not one was correct.

Got the duty manager who confirmed that the prices quoted all were wrong. His comment "This really annoys me. Thank you for pointing it out."