Regular Saver Thread **New and Restarted**

Elvie100

Father_Christmas wrote: »

Anyone know if the virgin money regular saver account is able to be viewed online? I know it’s open by branch only but hoped to at least view it in my account list.

Unfortunately they cannot

aj23_2

You'd only get £132 on a £13,000 deposit with this Leek one.

quirkydeptless

Father_Christmas wrote: »

Anyone know if the virgin money regular saver account is able to be viewed online? I know it’s open by branch only but hoped to at least view it in my account list.

It's a passbook account. Kind of quaint, reminds me of the 80s

schiff

quirkydeptless wrote: »

It's a passbook account. Kind of quaint, reminds me of the 80s

I've got 10 passbooks for regular savers as well as those for Virgin.

I like quaint

liamcov

Has anyone had any trouble with their Santander 5% reg saver?

I've got the Select account, opened my reg saver last March at 5% fixed, they then reduced the rate to 3% in October, but I've just checked on internet banking and the interest rate says 3% :mad:

YorkshireBoy

liamcov wrote: »

Has anyone had any trouble with their Santander 5% reg saver?

I've got the Select account, opened my reg saver last March at 5% fixed, they then reduced the rate to 3% in October, but I've just checked on internet banking and the interest rate says 3% :mad:

That'll be because it's matured. Expect the balance plus 5% interest to be swept out in a couple of days or so...just as they said in the letter they sent you/placed in your online messages a month or so ago.

johnmoney05

liamcov wrote: »

Has anyone had any trouble with their Santander 5% reg saver?

I've got the Select account, opened my reg saver last March at 5% fixed, they then reduced the rate to 3% in October, but I've just checked on internet banking and the interest rate says 3% :mad:

Because you can now continue to save, but with the 3% rate for the new regular saver!

liamcov

So can I start funding it again for this year or will they take that money too when they transfer it out?

Vortigern

liamcov wrote: »

So can I start funding it again for this year or will they take that money too when they transfer it out?

What do you mean by "start funding it again"? Have you cancelled the standing order? Or did the SO end after 12 payments?

The maturity letter explains what happens in each case.

If the SO has not been cancelled/ended, you regular saver will automatically renew. The cash you've saved last year will be transferred to your current account a few days after maturity.

If the SO has ended your cash will go into a savings account paying a low rate of interest, and you'll have to apply for a new RS, if you want to continue regular saving.

Frogletina

liamcov wrote: »

So can I start funding it again for this year or will they take that money too when they transfer it out?

I've had a lot of problems on maturity. I kept my standing order going - my last payment went in on the 19th and the interest was added on 20th. I spoke to an advisor on 20th who told me my money would be transferred on 22nd. I asked if the standing order could be brought forward to 22nd, and he amended it then.

I rang Santander on 22nd and was on the phone for 1hr 15mins, because the funds in the account were transferred leaving £200. Finally someone explained that the £200 which was paid on 19th was first payment for the new 3% ISA and the standing order should not have been amended to 22nd

I spoke to complaints - my new standing order had changed to 23th April, but I was concerned that the original payment was in the system but was assured no attempt had been made to take the £200, and in fact I had been told to reduce the amount in my current account to less than £200 in case the system tried to take it out - which I did, although the complaint person said it didn't matter. In fact one advisor said I could leave it in and just pay less at the end of the year?? (by this time I had spoken to 4 people - at one point one advisor was being promped by another what to say one sentence after another so I asked to speak to him directly)

When I came off the phone I checked my payments for the day and £200 had been taken out by standing order that day but was not in the regular saver.

So another phonecall to Santander and an advisor who mulled it over and said - I've found it...you have £200 left in your regular saver..

I sighed and said, that is not the same £200 - but she disagreed, more than once, so I patiently said. if you look carefully you will see that there have been no deposits since 19th. Oh, she said. All in all it took half an hour for her to say she'd found it in the system and it should be back in my account by the end of the day

Needless to say, it wasn't. I can't face another call just yet

frogletina