NatWest £125 switch incentive

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  • ClarkeKent
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    twiglet98 wrote: »
    My passport has expired and I don't have a photocard driving licence - my paper one hasn't been updated since the last change of address over 20 years ago. I have not been asked for proof of ID when opening any other bank accounts (most recently for the YBS switch) but DigiDocs is being mentioned a lot with this offer. Do other banks or organisations use it routinely?

    Just had this debacle with DigiDocs, had confirmation saying everything had gone through. Then in a weeks time, email asking for ID documents to upload via DigiDocs.

    Telephone team and fraud team said they had sort of heard of DigiDocs but had no answer to why I had an email requesting them.

    Very poor
  • nookey_bear
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    ClarkeKent wrote: »
    Just had this debacle with DigiDocs, had confirmation saying everything had gone through. Then in a weeks time, email asking for ID documents to upload via DigiDocs.

    Telephone team and fraud team said they had sort of heard of DigiDocs but had no answer to why I had an email requesting them.

    Very poor

    But more bizarely, I was asked to use DigiDocs - no probs. My wife had to use Natwest Photo ID Checker which is a totally different system which is where she has hit a brickwall. She has emailed the Natwest Application team, she's now holding her breath......
    Start Date 28/04/2007
    Original amount outstanding = 152,500 Current amount outstanding = 103,000
    Original LTV = 61.86% Current LTV = 33.22%
    Original Pay Off Date = Apr 32 New Pay Off date = July 2024
    Total OP = £15980 since Feb 2012
  • roxy28
    roxy28 Posts: 670 Forumite
    First Anniversary
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    Katiehound wrote: »
    Seriously I certainly had a form with a signature box, I won't bore you with the involved story, but it did eventually get posted to Chatham.

    Can you remember the full return address on the form which you sent back.
    :T
  • Organgrinder
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    Well if anyone does get messed about by natwest like i did (froze my account the day it switched) get onto the financial ombudsman.

    £250 compensation plus the £125 switch money. Not bad at all.
  • telemarks
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    Out of interest, has anyone got their £125 yet??? If so, how long did it take to come through from application? ;)
  • MABLE
    MABLE Posts: 4,080 Forumite
    First Anniversary First Post
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    telemarks wrote: »
    Out of interest, has anyone got their £125 yet??? ? ;)

    Yes last month!!!!!:rotfl:
  • federer
    federer Posts: 192 Forumite
    First Post Name Dropper First Anniversary Combo Breaker
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    It’s wednesday

    The offer closes on Friday

    I opened the account last night or attempted to online

    Today around 5 pm I competed the Id requirements online

    If the account doesn’t open by Friday will I still get the offer or must it open by Friday ......
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
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    federer wrote: »
    It’s wednesday

    The offer closes on Friday

    I opened the account last night or attempted to online

    Today around 5 pm I competed the Id requirements online

    If the account doesn’t open by Friday will I still get the offer or must it open by Friday ......

    Yes, you will. You only have to apply by Friday.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
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    federer wrote: »
    It’s wednesday

    The offer closes on Friday

    I opened the account last night or attempted to online

    Today around 5 pm I competed the Id requirements online

    If the account doesn’t open by Friday will I still get the offer or must it open by Friday ......
    Your question appears to be answered in the very first word of condition 1[a] (so not much reading to do!)
  • federer
    federer Posts: 192 Forumite
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    ValiantSon wrote: »
    Yes, you will. You only have to apply by Friday.

    Thanks. Useful to know i have done what I had to do
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